Account Manager - Toronto, Canada - Connectability

Connectability
Connectability
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Who is Connectability? Who do we work with?
Connectability is a rapidly growing Managed IT Services Provider located in central Toronto.

We have been delivering industry-leading Managed IT Services, Cybersecurity Services, cloud services, and data backup to clients across the GTA for 27+ years.

While a lot has changed in that time, one thing that hasn't changed is our commitment to providing the best IT support services in the GTA.

Because of the type of IT business solutions we offer, we are looking for people who enjoy technology and learning, enjoy working directly with clients, and who meet the job qualifications.


Who is Connectability looking for?


To help us continue to grow our customer base, and expand the adoption of cybersecurity and productivity tools, we are looking for the right Account Manager to join our dynamic team.

If you are an experienced, passionate, highly motivated Account Manager, we want to hear from you

This is an awesome Account Management opportunity for someone who:

  • Wants a company that is
    GROWING and can
    offer opportunities for advancement
:


  • Enjoys (and is excellent at) building relationships
-
Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
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Likes the idea of working for a small company where your ideas and contributions directly impact the company's success, direction, and growth.

Minimum Requirements:


  • Minimum 2 years of solutions sales experience with account management responsibility
  • Successful history working with smallmedium sized organizations
  • Proven success in meeting and exceeding individual sales quotas and objectives
  • Excellent verbal and written communication skills
  • Excellent active listening skills
  • Knowledge of IT systems and processes
  • Experience managing sales opportunities in a CRM system
  • Professional attitude and appearance
  • Strong team player and selfmotivated
  • Comfortable calling on all levels of an organization (VP, C-Suite executives, and sales leaders)
  • Confident and goal oriented
  • Comfortable working in a fastpaced dynamic environment

Knowledge, Skills, and Experience with the following

  • Ability to work with customers to identify long and shortterm needs
  • Ability to work with a broad range of solution options (services and products) to prepare proposals for clients
  • High level of skill with the Microsoft Office Suite
  • Good time management and organizational skills
  • Technically savvy

Beneficial Attributes (But Not Required)

Knowledge, skills and experience with the following:

  • Selling Managed IT services in a small and medium business environment
  • Previous IT solutions engineer experience
  • Familiarity with some form of quoting tool
  • Bachelor's degree

Duties & Responsibilities:


  • Grow, maintain and manage clients, guiding them through planned upgrades and migrations
  • Build and promote strong, long lasting client relationships by partnering with them and understanding their needs
  • Coordinate, prepare, participate in, and document technology business reviews with clients
  • Create and present solutions and proposals to meet client needs for projects and services
  • Prepare project quotes and plans for clients with assistance of technical team
  • Develop new opportunities within existing accounts, offering new products and services
  • Conduct a smooth handoff of new projects to technical team
  • Collaborate with a technical engineer to determine best solution options to present to customer
  • Collaborate with technical engineers to ensure client issues are addressed act as a client advocate
  • Maintain a positive customer service level second to none
  • Keep CRM clean and up to date with current contacts/status/updates
  • Adhere to our sales process
  • Collaborate with marketing associate to determine campaign options to present to a customer
  • Making follow up calls to clients on marketing campaigns
  • Research accounts, identify key players, and generate interest
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among clients.
  • Report sales updates to VP weekly.
  • Meeting and exceeding daily, weekly and monthly sales forecasts and activity quota quarterly.

Salary & Benefits

  • Salary and commission (range of 5570K)
  • Bonuses and Spiff opportunities monthly and quarterly
  • Mileage reimbursement
  • Paid holidays
  • Medical/Dental/Life insurance
  • Continuing education and paid certificates
  • Paid Time Off (PTO)
These are central to everything we do. If you do not embody these values, please do not apply.
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Customer focused/Can do:

We take a can-do attitude to solving our customers problems. We look for ways we CAN, we don't look for reasons why we CAN'T. Looking after our customers is our primary mission. We will do whatever it takes to deliver the service, support and customer service they need.
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Dependable & Accountable:

We must be professional,
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