Front Office Supervisor - Leduc, Canada - Stars Inn and Suites

Stars Inn and Suites

Verified Company

Leduc, Canada

17 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Front Office Supervisor
Stars Inn is pleased to announce we will be branding to Sure Stay Plus by Best Western in 2023. We are so excited to become a part of the Best Western Chain of hotels.

If you are interested in joining us on this new and exciting journey please do put in your resumes, we have numerous opportunities available in 2023.

Job description
Office Supervisors work to keep an office/front desk organized by supporting the needs of the entire office/deskstaff.

This typically means that they have to be a working supervisor, plan and execute a wide range of duties related to the daily running of an office/front desk and also may have to take part in the staff hiring process, internal company events, and day-to-day office/front desk life.

By doing this, they can create a fun and efficient workplace for employees.

Office Supervisors should be expected to:

Place weekly/monthly order supplies
Maintain efficiency within the office/front desk by establishing the best policies, standards, and procedures for their company or department
Train and successfully onboard new hires
Ensure your front office team delivers a great service, professional attention and personal recognition
Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
Conduct routine inspections of the front office, public areas, guest rooms and take immediate actions to correct any deficiencies
Must be punctual, must commit to scheduled shifts, must be dressed in business attire at all times.
Must be able to lift heavy items up to 40lbs, must be able to stand and work at front desk at times for long periods.
Experience with a brand hotel is preferable.
Experience with several hotel PMS systems is preferable.
Must be flexible to step in when needed, be able to work weekends, holidays and shift hours.
Must be able to learn and work all shift hours, weekends and holidays.

Requirement

Experience in a hotel supervising environment, mee the above criteria and flexible. Hotel certification, ability to speak a different language other than English is preferable. Must be able to work shift hours, weekends, holidays. This is a working position and requires commitment and accountability.

Job Types:
Full-time, Part-time

Part-time hours: 32 per week

Salary:
$16.00-$20.00 per hour

Benefits: