Sales Associate - Etobicoke

Only for registered members Etobicoke, Canada

1 day ago

$33,000 - $46,000 (CAD) per year *

* This salary range is an estimation made by beBee

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-gro ...

Job description

Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space.

We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon.

We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix.

Come join us if you are looking for a purpose-driven and authentic career

We are looking for a Part-Time Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knix's product line.

Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase.

You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty.

Position Type:
Part-Time Permanent

Knix Store Location: 25 The West Mall, Etobicoke, ON M9C 1B8

What's in it for you

Highly competitive compensation plus monthly bonus
Generous employee discounts that offer up to 50% on your favourite Knix products
A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Opportunities for monthly, quarterly, and semi-annual awards and recognition
Opportunities to advance in your career - We are growing

About You

You have a pulse on what Knix customers want and know how to engage and delight them
You thrive in a dynamic environment and have the ability to think on your feet
You understand what we all experience in fitting rooms and are a natural at making others feel comfortable
You're a born team player and always look for ways to help the group succeed
You're passionate about our customers and inspired by Knix and our mission

Responsibilities

Create a comfortable and uplifting end-to-end experience for all Knix customers
Actively listen to customer preferences and recommend products they'll be sure to love
Lead product fittings to ensure customers buy the correct size the first time
Stay knowledgeable on our growing product assortment – and wear it, too
Ensure all products are merchandised effectively to reflect our brand and drive sales
Escalate any issues or opportunities as required to the Store Manager
Continually work to improve cleanliness, set-up and organization in all areas of the store

Qualifications

Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences
A warm demeanour with a "get it done" approach
You love being part of a team and are a great collaborator
Resourceful with a keen ability to effectively resolve customer issues
An affinity for our product line and a belief in the Knix mission

Eligibility Requirements

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
Ability to lift and handle packages weighing up to 25lbs
Ability to move efficiently through the store for long periods of time and as needed for an entire shift

Hourly Salary

$19.50 per hour

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications.

While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team.

We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities.

We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community.

We are committed to providing reasonable accommodations and will work with you to meet your needs.

If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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