Operational Specialist - Toronto, Canada - BMO Financial Group

BMO Financial Group

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

33 Dundas Street West Toronto Ontario,M5G 3C2

Provides management consulting services and technology/industry expertise in support of business and enterprise needs.

Liaises with stakeholders to understand problems and opportunities, to facilitate the organization's goals by understanding business vision, objectives, and key performance indicators.

Aligns technology requirements and solutions to a real business need, meets essential quality standards, and ensures approval by all relevant stakeholders.

Acts as a consultant to business partners, reviews, or inspections to ensure the quality of work products. Promotes new processes and methodologies, emerging technologies, and aligns to the unique team requirements.

Ability to travel across Canada for 48 Site Visits each month.
Provides thought leadership in the development of new ideas, processes and emerging technology.
Provides strategic input into business decisions as a trusted advisor.
Single point of Technology contact while visiting sites across Canada.
Good cable management and cross technology expertise.
Excellent communication skills.
Self Motivator to continuously enhance skills and provide ongoing support to team.
Excellent time management skills.
Identifies emerging issues and trends to inform decisionmaking.
Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads the development of the communication strategy focusing on positively influencing or changing behavior.
Presents and communicates at all levels within IT and across businesses / groups.
Completes rootcause analysis to determine underlying causes and participates in problem resolution for complex issues at all levels.
Identifies opportunities to strengthen the IT consulting capability (e.g. shares expertise to promote technical development, mentors employees, builds communities of practice and networks across technology).
Facilitates discussions and follows a disciplined approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders; applies a variety of elicitation techniques to probe, challenge, and understand requirements.
Collaborates in rootcause analysis to determine underlying causes and participates in problem resolution.
Builds exceptional relationships with internal and external stakeholders.
Liaises with the business and the technology development and support groups.
Aligns business needs to vision/goals to ensure development teams to translate them into detailed design specifications and code.
Communicates and engages across stakeholder groups during construction and delivery of solutions.
Assesses the quality of supporting documentation, including business and process requirements documents, to ensure proper analysis supports recommendations or demonstrate continued alignment to strategic objectives.
Develops a deep understanding of organizational complexity to build strong rapport with internal stakeholders for the construction and delivery of the solution.
Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.
Operates at a group/enterprisewide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and nonroutine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.

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Qualifications:

Typically 7+ years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.
Knowledge of one or more requirements analysis and problem decomposition techniques.
Understanding of industry standards and standard business capabilities.

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Possesses a deep understanding and problem solving ability of Information Technology of various complexities
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Seasoned professional with a combination of education, experience and industry knowledge
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