Customer Service Retail Associate - Kelowna, Canada - The Home Depot Canada

The Home Depot Canada
The Home Depot Canada
Verified Company
Kelowna, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Part time
Description

Job Overview:


Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance.

Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer.


Working in our stores:
Your duties would include.


  • Greet and engage with customers to assist with their needs, recommend merchandise, answer customer questions, and close the customer sale.
  • Assist customers with their sales purchases, as needed load orders into customer vehicles with the assistance of another associate as needed and maintain the shopping carts outside the store.
  • Utilize pointofsale system, computer terminals and/or Home Depot portable phone to check inventory, lookup orders and process transactions.
  • As an associate you may be assigned to support a variety of departments such as Outdoor Garden Centre, Lumber, Paints, Cashier, and Lot.

Working Conditions

  • Working warehouse retail environment.
  • Comfortable lifting products as required lbs); bending, kneeling, standing for extended periods of time; comfortable with ladders.
  • CSA approved safety shoes (green triangle)
  • Utilize computer terminals, and/or Home Depot portable phone to check inventory and provide order assistance.
  • Some of our associates spend most of their time outdoors working in all types of weather conditions.

Qualifications:


  • Ability to work a flexible schedule including weekends, evenings, and holidays.
  • Exceptional communication and customer service skills.
  • Attention to details, excellent decision making and problemsolving skills.
  • While home improvement experience is welcome, we will provide associates with the necessary training and resources for this role.

What sets us apart?

  • Health and Dental benefits for you and your dependents.
  • Profit Sharing and Discounted Stock Purchase Plan.
  • Paid on the job training & ongoing career development.
  • Tuition Reimbursement.
  • Confidential and free EAP Support for you and your dependents.
  • We are always ready to lend a hand to help our communities. We give our time, skills, and supplies to improve the communities we call home. Change that builds

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