Administrative Assistant - Burlington, Canada - Examworks Group, Inc.
Description
Overview:
Medaca is looking for an
Administrative Assistant to join our team
The
Administrative Assistant provides administrative support to a department and/or General Manager in order to aid in the efficient operation of the organization. Duties include, but not limited to, general clerical, reception and telephone duties, filing, admin follow ups and project based work.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES TO
PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Answers and makes calls in a professional and courteous manner. Screens each call by obtaining the callers' name and nature of the call, then routes the call appropriately. When making calls, obtains relevant info for the file
- Delivers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily.
- Performs clerical duties such as typing, filing, and proofreading as required.
- Maintains and retrieves electronic and hard copy documents as needed.
- When appropriate, aids in resolving customer concerns and issues and works closely with coworkers to ensure the highest level of customer service and satisfaction is achieved.
- Promotes effective and efficient utilization of office resources and supplies.
- Supports staff in assigned project based work.
- Participate in various educational and or training activities as required.
- Performs various duties as assigned.
Qualifications:
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience.
QUALIFICATIONS- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Ability to follow instructions and respond to managements' directions accurately.
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must be able to demonstrate and promote a positive team oriented environment.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must be able to work well under pressure and or stressful conditions.
- Must possess the ability to manage change, delays, or unexpected events appropriately.
Medaca offers a range of services to help employees receive treatment at different stages of a mental illness. Under the TeamCare brand, there are a range of treatment options that provide employers and insurers with early diagnosis and treatment for employees.
Medaca is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin
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