Residence General Manager - Bridgewater, Canada - Stonemont Retirement Lifestyle
2 weeks ago
Description
Join the Stonemont Family - Where Passion Meets Purpose
Stonemont Retirement Lifestyle is more than just a place to work; it's a place where you can truly make a difference.
With a deep and proud history of providing exceptional services and support to communities of seniors, we are a beacon of warmth, compassion, and excellence in the retirement living sector.
Our newly constructed facilities are designed not just for living but for thriving, offering our residents a fulfilling and engaging lifestyle that respects their independence.
Core Competencies:
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Leadership Excellence: Demonstrated capability to inspire, engage, and lead a team towards achieving excellence in service delivery and operational efficiency.
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Adaptive: Exceptional ability to adapt to changing environments and resident needs, while continuously seeking ways to improve service quality and operational efficiency.
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Operational Management: Extensive experience in managing complex operations within a senior living context. This includes a deep understanding of coordinating room services, wellness monitoring, restaurant services, maintenance, and recreational activities to ensure a high-quality living experience for residents.
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Financial Oversight: Proven track record in budgeting, financial forecasting, and resource management
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Communication Proficiency: Exceptional ability to communicate clearly and effectively with diverse audiences, including staff, residents, family members, and external partners.
Technical Skills and Knowledge:
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Industry Regulations and Best Practices: Comprehensive knowledge of the regulatory environment surrounding senior living facilities, ensuring compliance with health and safety standards, labor laws, and privacy regulations.
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Facility Management Expertise:An understanding of the maintenance and operations of a similar facility, ensuring all services are delivered efficiently and meet the highest standards of quality and safety.
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Quality Control:A dedication to maintaining and enhancing high standards of care and service, with a focus on quality assurance processes to monitor and improve resident satisfaction.
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Technology Integration:Proficiency in leveraging technology to improve operational efficiency, enhance communication, and enrich the living experience for residents.
Personal Qualities:
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Compassion and Empathy: A deep understanding of and empathy for the challenges and needs of seniors, reflecting in a caring, patient, and respectful approach to service delivery.
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Resilience: Ability to navigate change and overcome challenges with a positive attitude, demonstrating resilience in the face of adversity and flexibility in adapting to new situations.
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Ethical Integrity: A strong ethical foundation, ensuring all decisions and actions are guided by principles of honesty, transparency, and respect for individuals' rights and dignity.
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Inclusive Leadership: An inclusive approach to leadership that values diversity and fosters a culture of respect, collaboration, and belonging among staff and residents.
Education and Training:
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Required Education: A degree or certification in Healthcare Administration, Business Administration, Hospitality Management, a related field, or relevant previous experience.
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Professional Development: Ongoing commitment to professional growth, evidenced by certifications or continued education in senior living management, healthcare administration, leadership, and/or other related areas.
Experience:
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Senior Living Management Experience: At least 5 years of progressive leadership experience in a senior living community, demonstrating a successful track record in improving operational efficiency, resident satisfaction, and financial performance.
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Team Leadership and Development: Experience in managing, mentoring, and developing a diverse team, including assistant managers, in a way that fosters a positive work environment and promotes professional growth.
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Operational Excellence:A history of achieving excellence in facility management, including implementing innovative services, enhancing the quality of life for residents, and ensuring the smooth operation of all facility services.
Job Types:
Full-time, Permanent
Salary:
$90,000.00-$115,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Onsite gym
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location:
In person
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