Box Office Representative - Vancouver, Canada - The MRG Group

The MRG Group

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

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Box Office Representative_
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AdmitONE (an MRG Group company)_
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Vancouver, BC_

WE CREATE POSITIVE SHAREABLE EXPERIENCES
The MRG Group is a leader in experience creation.

In operation since 2008, The MRG Group has grown to become Canada's largest independent entertainment company, and through its ownership of 10 hospitality properties and 6 venues across Canada, the business is passionate about providing positive shareable experiences for its guests, 500+ employees, and partners.

In addition, The MRG Group owns and operates an events business, travel company, digital publication, and ticketing service Admit One.

In 2021, the business expanded its presence into the US, signing its first venue deals with properties in New York and California later that year.

AdmitONE is a fast growing ticketing company that has become an industry leader in hospitality, events, and live entertainment.

AdmitONE, an MRG Group company, is not just a ticketing company, it's an experience portal built by event and experience creators.

Decades of industry knowledge and experience in promoting, venue management, ticketing, marketing, media relations and artist representation allows AdmitONE to deliver positive, shareable experiences when discovering and purchasing tickets.

Reporting directly to the Ticketing Manager, the Box Office Representative will provide on site support to AdmitONE clients and venues in execution of events from a Box Office perspective.

The Role

Maintain a positive and proactive approach to ticketing activities at the Box Office with a strong commitment to superior customer service
Provide support and assistance to the Manager, Client Services in all areas of Box Office and ticketing operations including ticket processing using AdmitONE
Work from The Vogue Theatre and Biltmore Cabaret for inperson ticket sales and answering guest questions about AdmitONE and our venues
Work at Offsite venues to sell or issue event tickets
Inventory Management (releasing holds, processing paid and comp sales)
Communicate with both venue and production managers preshow to ensure all event information is received and understood
Some travel within Vancouver may be required from time to time
Other duties as required

Knowledge, Skills, Abilities

Our shows and events take place in the evenings, during weekends and on holidays. As a result, flexibility to work these shifts is required
While this role will be located primarily at the The Vogue Theatre and Biltmore Cabaret, flexibility to work the box office at other various venues throughout may be required
Excellent written and verbal communication skills
Accuracy and strong attention to detail
Ability to maintain strong relationships with those both inside and outside the business
Innovative, creative and critical thinking
Problem solving and analytical abilities
Project management, multitasking, and time management
Ability to work well with a team or individually

What's In It For You?

Participation in the MRG Travel Ambassador Program
A fun and casual environment
You will be joining a closeknit, innovative team of creative and energetic gogetters
Employee Discounts to our concerts/shows, at our hospitality venues
A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
Career development opportunities with a company that encourages individuals to learn and grow

Terms & Expectations
Due to the nature of the work, after hours correspondence may be required.

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.

Job Type:
Part-time

Salary:
$20.00 per hour

Schedule: