Director - People & Culture Operations (Canada) - Edmonton
5 days ago
Role Overview
We are seeking a strategic Director People Culture Operations to lead our Canadian P C Operations team Reporting to the VP Total Rewards Technology you will oversee a large global team of professionals responsible for delivery of our Canadian team member life cycle journey including payroll and accounting functions benefits administration and tool time management support contact centre Leveraging SAP Human Capital Management HCM SuccessFactors SF cloud solutions your team plays critical role end-to-end lifecycle team member experience across organization This role requires unique blend operational excellence deep payroll expertise technological AI acumen strategic vision ensure seamless delivery people services driving continuous improvement innovation You will accountable ensuring accurate compliant efficient operations immediate focus optimizing Canadian operations Ideal candidate brings deep expertise HR operations Payroll technology service delivery transformation proven ability scale operations complex multi-system environments maintaining exceptional team member experience Responsibilities Lead optimize end-to-end People Culture operations for Canada utilizing SAP Success Factors Workday systems Oversee large global HR Payroll Benefits areas expertise fostering culture service excellence continuous improvement Ensure accurate timely compliant payroll services Canadian members including related government reporting national federal provincially regulated payroll managing complex scenarios equity executive compensation benefits Lead AskP CTeam Member Support function ensuring exceptional service delivery Team Members timely information provided variety intake channels Develop monitor operational metrics SLAs KPIs measure effectiveness identify trends drive data-informed decision-making Partner cross-functional teams Pension Benefits Compensation Talent Acquisition Learning Development Systems Analytics Business Partners ensure seamless operational support Ensure compliance federal provincial employment legislation privacy laws employee tax regulations internal external audit requirements across operational processes Lead vendor management payroll providers HRIS platforms service delivery partners optimal performance value Design implement process improvements automation initiatives self-service capabilities enhance efficiency Team laser focus leader member experience
Job description
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