Gérant Adjoint(e) - Mount Royal - Steve Madden Canada

    Steve Madden Canada
    Steve Madden Canada Mount Royal

    14 hours ago

    Description

    General Summary


    Assists the store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.

    Major Responsibilities

    • Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
    • Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
    • Manages store in absence of Store Manager.
    • Assists in active recruiting, selection, training, scheduling, and evaluation of store personnel.
    • Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
    • Demonstrates salesmanship skills by maintaining sales productivity levels.
    • Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
    • Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.
    • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
    • Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
    • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
    • Implements security precautionary measures to protect company assets.
    • Able to use POS system
    • Other duties may be assigned.
    • Special projects as needed
    • Able to lift boxes maximum weight of 50 pounds
    • Able to stand for long periods of time, approximately 6-8 hours
    • Able to safely use a ladder, maximum height of 10 ft.

    Education and/or Experience

    • High school diploma or equivalent.
    • 1-3 years experience in a retail store.

    Language Skills

    • Ability to read, write, and understand French
    • Strong interpersonal and customer service skills
    • Strong verbal and written communication skills required.

    Seniority level

    • Not Applicable

    Employment type

    • Full-time

    Job function

    • Sales and Management

    Industries

    • Retail

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