Order Desk Clerk - Delta, Canada - Terra International Foods

Terra International Foods

Verified Company

Delta, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Focus
Covers the day to day activities of the order desk. Learns all other job duties of the order process team and invoicing functions. Proactively assists and supports the order desk process team to be productive and exceed customer expectations.

Develops increasing competence in the role and is able to contribute to identifying potential process improvements when asked for input.

Liaison with in town and out of town Account Managers, customers and warehouse staff.

Specific Accountabilities

Accounts

Prepare invoices
Review invoices
Provide assistance with "house accounts"

EDI

Electronic invoice posting

Orders

Organize and process customer orders for in town and out of town accounts
Provides updates on orders as required
Release orders for the warehouse to pick

Overflow

Assist other team members as needed
Any other reasonable duties as required

Working Conditions
Office based, may involve visits into the warehouse

Repetitive tasks using computer

Skills & Qualifications
Demonstrated ability to be well organized and productive in a high volume environment

Demonstrated ability to prioritize multiple tasks and maintain attention to detail and composure

Positive / go to the ball personality. Finds work enjoyable and keeps themselves productive

Loves to work with people

Excellent English writing and verbal skills

Competence with EDI and electronic invoice posting is an advantage

Order desk experience desirable but emphasis is on accurate data entry, strong listening and questioning skills, commitment to follow through, value based customer service and excellent telephone technique

Grocery, natural or specialty food industry experience desirable

Excel is an asset

Work Remotely

Job Types:
Full-time, Permanent

Salary:
$41,600.00 per year

Benefits: