eDiscovery Senior Project Manager - Toronto - Consilio LLC

    Consilio LLC
    Consilio LLC Toronto

    3 days ago

    Description

    Overview


    The Senior Project Manager role is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks, and reports to the PM Directors. The role involves concurrently managing multiple projects of significant complexity. The Senior Project Manager will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. They are required to plan for project execution as well as mentor, train and delegate to members of the project team as required.

    The role is hybrid, based in our Toronto office.

    Responsibilities


    Core Competencies (based on Consilio's Values)

    • Be flexible and embrace change;
    • Take ownership for providing outstanding service;
    • Value and respect the contributions of others, building trust and relationships with stakeholders;
    • Take initiative, act with urgency, be accountable and demonstrate unwavering commitment to do the right thing;
    • Recognize, develop and celebrate individual and team successes;
    • Utilize communication best practices and active listening techniques to meet stated needs;
    • Lead with conviction.

    Essential Responsibilities

    Leadership

    • Serve as a point of escalation for junior members of the team.
    • Provide training and supervision for junior team members.
    • Motivate to create an environment where employees thrive.
    • Manage and plan project resources.
    • Identify and facilitate growth opportunities for colleagues.
    • Identify areas of operational risk and implement strategies to mitigate such risk for your clients.
    • Participate in strategic client meetings (quarterly meetings; in person meetings, etc.) & oversee client level reporting.
    • Initiate and participate in business development opportunities with GRO.
    • Initiate and provide guidance to junior PMs regarding building of client relationships.

    Management of Projects

    • Provide end-to-end oversight of discovery matters and serving as primary client point of contact.
    • Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
    • Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration and associated resource requirements.
    • Develop and manage relationships with internal teams.
    • Define, articulate, implement and monitor quality standards on all project deliverables.
    • Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
    • Serve as an expert on Consilio's review platforms and proprietary offerings.
    • Forecast, track and manage project budgets.
    • Successfully oversee and consult on multiple, concurrent complex projects.
    • Generate and distribute reporting metrics and other identified KPI's as needed for each project.
    • Develop strong client relationships through collaborative, consultative service.

    Qualifications

    • BA/BS degree or minimum 5 years in the litigation support / legal industry.
    • Demonstrable experience of 'Leadership Responsibilities.'
    • 5 years experience using the Relativity platform.
    • Willingness to travel.
    • Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints.
    • Demonstrated ability to manage client expectations and maintain client satisfaction.
    • Demonstrated experience coordinating project work and resources with global resources.
    • A proactive approach to problem-solving and the ability to anticipate client needs.
    • The ability to confront unexpected problems quickly and effectively.
    • Strong teamwork, communication (written and oral), client management, and interpersonal skills.
    • Demonstrated ability to manage project teams, including teams of supporting project managers.

    Consilio's True North Values

    Excellence - We strive to make every client our advocate.
    Passion - We DO because we CARE.
    Collaboration - We win together through teamwork and communication.
    Agility - We flex, adapt and embrace change.
    People - We value, respect and invest in our teammates.
    Vision - We create clarity of purpose and a clear path forward.

    Consilio, LLC is EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


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