Dispatcher - Bonnyville, Canada - NCSG Hauling & Rigging

Description

NCSG Hauling & Rigging Bonnyville is currently looking to grow our existing team and are seeking a
Dispatcher to join our local branch on a full-time permanent basis. This position will assist with the daily operations which include responding to customer requests and facilitating dispatch, permits, and compliance.


Why Join Our Team?

• Positive and safe work environment
• Strong company culture and Core Values
• Competitive wages
• The opportunity to play a key role in branch/site operations with a highly engaged team
• A dynamic work environment
• Opportunities for growth and development for all stages of your career

Your success will be defined by your ability to:

• Ensures Health and Safety is the number one priority by complying with all safe work practices including NCSG's Life Saving Rules, policies, and processes and acting in a safe manner at all times;
• First contact point with all inbound calls with customers, public and staff;
• Promote the business and work closely with all area clientele including existing and potential clients;
• Support the preparation of quotations to customer requests with input from field crews for better understanding of job scope if necessary;
• Ensure all quotations are in accordance with and properly prepared and entered in accordance with Company estimating standards;
• Plan and execute mobilization and demobilization of drivers and equipment in order to achieve an optimum utilization of resources to execute the work to meet customers' needs;
• Schedule's assignments and coordinates activities for vehicles, drivers and crews;
• Price load tickets and input into Company software for proper invoicing;
• Work closely with other relevant departments to schedule and meet service requirements.

Qualifications:

• Minimum of 3 years of industry experience in a similar role preferred;
• Must have previous customer service experience operating in a fastpaced environment (office/hospitality experience is welcome);
• Excellent organizational, strategic, planning and implementing skills;
• Strong written, and verbal communication skills with the ability to clearly convey information to a variety of audiences;
• Ability to solve complex problems using sound professional judgment, creativity, and innovation;
• Able to work under pressure and meet tight deadlines;
• Computer proficiency in Microsoft Office Suite required.

Company Overview:

With approximately 400 employees in 10 branch locations throughout Western Canada, NCSG provides crane and heavy haul services to various industries such as refining, upgrading, upstream oil & gas, utilities, forestry, mining and wind energy.

Job Types:
Full-time, Permanent


Salary:
$50,000.00-$80,000.00 per year


Schedule:

• Day shift
• Monday to Friday

Work Location:
One location