Customer Care Specialist - Hamilton, Canada - Omni Basement Systems
1 week ago
Description
Omni Basement Systems, a regional leader in the Basement Waterproofing and foundation repair industry, is looking for a Customer Care Representative to join our growing team.
Our purpose is to redefine this industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer.If you are looking for a place to grow where you are valued, please send your resume with a cover letter.
Benefits:
- A trusting, respectful, and fun culture
- Ongoing training and development
- A competitive pay and benefits package
- Room for growth
- Extended healthcare, dental, and vision
- RRSP match
Responsibilities:
- Represent Omni by answering calls, scheduling appointments & following up with customers on various issues
- Complete and submit relevant documentation
- Keep customer records and database current
- Provide customers with a remarkable experience
Requirements:
- You naturally have an upbeat and positive personality
- Experience in the customer service field
- Exceptional telephone and interpersonal skills
- Proficiency in computer programs and software
Thank you for your interest in Omni Basement Systems, please note only those selected for an interview will be contacted.
Job Types:
Full-time, Part-time, Permanent
Salary:
$16.75-$18.50 per hour
Expected hours:
per week
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (required)
Work Location:
In person
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