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Regional General Manager - Richmond, BC, Canada - Bragg Companies, Inc.
Description
All Branches share a common general organizational and accounting structure designed to facilitate efficient, flexible overhead intended to optimize regional market opportunities.
Specific branch attributes like property/yard acreage, employee count, domiciled equipment resources and scope of provided services are determined in cooperation with corporate management to optimize the branch performance within the context of the local market current and long term (3 year) opportunities and in alignment with the corporate strategic objective.
An understanding of business success and how to achieve that through effective leadership:Effective relationship management – understands the need to focus on trusting relationships across all areas of engagement.
Teamwork – develop teams that create a high level of performance through motivation and job satisfaction.
Hold Weekly Job/Project progress status meetings with department managers focused on job margin, existing and emerging issue resolution.
Planning and coordination of staff professional development program curricula (Docebo/Udemy) with corporate HR, SME, and VP suite.
Management and coordination of Branch HR issues with corporate HR.
Management of Branch Opportunity Analysis (Cost/Benefit, Risk/Reward). Responsible for development of, and advocacy for high-risk business cases.
Engaged participation in leadership training courses.
Local community outreach and philanthropy and industry engagement and events under specific authorization by corporate management and HR.
Perform or delegate sales management responsibilities depending on the size of the Branch.
Perform or delegate administrative staff management responsibilities depending on size of the Branch.
Manage and integrate Construction, Crane Rental and Transportation operations and business administration managers and subject matter experts in alignment with approved branch fiscal year plan.
Complete an annual customer satisfaction survey, analyze results, design, and implement changes, poll customers in following year survey.To be successful in this role, you need to exhibit effective leadership, helping our teams develop and be productive, while ensuring our profits are on the rise.
General Management - Monitor and support Branch department activities. Ascertain missing resources (human, equipment, technical, funding) needed to achieve Branch goals and objectives.Sales, Marketing and Customer Service – Maintain a thorough understanding of the Branch's regional market:
market size and composition (SWOT), competitor business model and market share, listen to and understand customer needs.
Regularly participate with sales management or sales staff in business development efforts to ensure an excellent Branch General Manager regional reputation.
Conduct annual customer satisfaction survey and incorporate results in following year's goals and objectives.To include:
job margin performance and branch financials (P&L, Cash Flow), sales (quote and estimate) activity reports, labor, and equipment utilization.
Control inventory.Best Practices - Promote processes and policies in support of organizational goals. Augment Corporate departmental and organizational policies with Branch specific procedures necessary to maximize output. Monitor adherence to Corporate and Branch rules, regulations, and procedures.
Human Resources – Enable and assist Corporate Human Resource division regarding Branch issues.
Keep track of staffing requirements and collaborate with Talent Acquisition Manager to hire new talent as needed to correspond with specific duties and skill sets.
Production - Oversee and support Branch Rigging and Construction Manager, Crane Service Manager and Transportation Manager. Create a teamwork environment that ensures alignment and accountability through regular communication and effective relationship management.Monitor, manage and improve the efficiency of communication between/with the Owner, Engineer, General Contractor, Architect, and employees, and represent the company in outside meetings.
Strategic Input - Liaison with top management. Implement and manage Branch business plan.Ensure all employees and processes remain compliant with company safety policies, OSHA, and other governmental regulations.
Oversight - Ensure that all construction projects in progress are completed on schedule and within budget. Stay in constant communication with project managers, ready to address any arising challenges. A construction operational manager also serves as a link between project managers and the company.
Risk Management – Review Customer contracts, requests, T&C's, etc. to validate their alignment with company policies and terms.
College degree in Business, Organizational Management, Construction Management, Engineering Management, or a related field preferred. 5 + years' experience in Executive Management or General Management may be considered in lieu of a degree.
~ Proven experience as a General Manager of 5 or more office staff plus 50 or more field personnel, a minimum of $20M/year in sales, or comparable executive role.
~ Experience in planning and budgeting.
~ Knowledge and experience in organizational effectiveness and operations management.
~ Knowledge of business and management principles and practices.
~ Knowledge of business financial and accounting principles and practices.
~ Knowledge of project management principles and practices.
~ Working knowledge of Microsoft Office - Word, Excel, PowerPoint, and Outlook required.
~ Paid Holidays
~Bragg Investment Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Bragg complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trainin g. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.