Satellite Operation Centre - Ottawa, Canada - General Dynamics Mission Systems - Canada

General Dynamics Mission Systems - Canada

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description
General Dynamics Mission Systems-Canada currently has a new position for a fulltime SATCOM Operator.

This position is key in providing continuous support to the DND Satellite Communications Operations Centre (SOC), and as such, this job involves working (night/day) shift work within Department of Defence (DND) SOC.

Typical Duties

Logging & processing of technical events and/or generation of incident reports
Assist clients with minor trouble shooting and modem configurations
Processing Satellite Access Requests and validating & implementing Satellite Access Authorizations
Answering SOC Phone, E-Mail, and chat messages
Coordinate satellite access and deaccess activities with DND Operational units
Providing Onthejob training for new SOC Operators
Performing shift handover briefings
Collecting and processing postmission information
Producing weekly/monthly reports
Remote Monitor and Control of Satellite Anchor Stations

Qualifications
Essential Skills

Requires a two or three year College diploma as a Technologist and/or equivalent experience, specializing in electronics, telecommunications
Specialized or formal SATCOM technology training from a recognized institution and/or equivalent experience
Experience with operation and monitoring and control of SATCOM systems
Experience in planning and/or execution of satellite communications activities
Ability to communicate effectively with customer at a variety of authoritative levels
Possesses the flexibility and the ability for quick and knowledgeable response to technical and customer service related issues
Good appreciation of the customer's facility, methods of operation and sensitivities

Ideally you will have experience in some of the following

Previous Canadian Forces experience or working in a military environment
Experience with commercial and/or military SATCOM networks
Experience with large terrestrial SATCOM terminals

Other:

Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.

Additional Information
Our comprehensive benefits package is just another reason our employees stick around, enjoy:

A Flexible Working Environment: Embracing a Hybrid work model with the choice of enjoying every other Friday off is more than a perk; it's a commitment to fostering a healthy work-life balance.

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Personalized Career Development: Your growth within the organization is not just supported; it's valued. Anticipate regular progress reviews, access to an Educational Assistance Program, and a personalized development plan tailored to your aspirations.
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Total Rewards Package: Consider it covered—health, dental, and beyond. Early access to a pension plan, coupled with various perks to acknowledge your contributions to the organization.