Visa Assistant - Montréal, Canada - US Embassy and Consulates in Canada

US Embassy and Consulates in Canada

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hiring Path:

Custom Announcement (not open to the public)

Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.

Current Employees of the Mission
This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM
All Agencies

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Duties:

The Correspondence Assistant performs duties related to consular communications and outreach in English and French, including reviewing and responding to inquiries from the public, congress, attorneys, and government agencies on the technical aspects of visa processing, visa litigation, American Citizen Services and visa case status.

Employee also serves as the primary contact point for Canadian Government, USG representatives, and other external organizations to facilitate Consular's outreach efforts.

Employee documents all case-specific correspondence in consular systems and partners with PAS to provide cleared and timely website/social media guidance pertaining to visa policies and procedures, maintains correspondence volume statistics, and develops updated template language in French and English.

Employee coordinates diplomatic visa appointments, ensures the IV visa navigator portal on the public website is accurate and up to date, and conducts routine reviews of consular website content.

Qualifications and Evaluations:

Requirements:

FOR THE EXPERIENCE AND EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 TO QUALIFY.

Option 1

EDUCATION:
Completion of two (2) years of college or university studies is required.

Option 2

EDUCATION:
Completion of high school is required.

Education Requirements:

See the requirement section above for the education requirements.

Evaluations:

LANGUAGE:

FRENCH: Fluent in speaking/reading/writing, may include the ability to translate.

"This may be tested"

ENGLISH: Fluent in speaking/reading/writing, may include the ability to translate.

"This may be tested"

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info:

Benefits:
Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits. The US Missions offer competitive salary, robust benefits, professional development and celebration of American and Canadian holidays.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE ORDER:

AEFM / USEFM who is a preference-eligible U.S. Veteran*AEFM / USEFM
FS on LWOP and CS with reemployment rights**-IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 ("Certificate of Release or Discharge from Active Duty"), Letter from Veterans' Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

How to Apply: