Bilingual Customer Service Agent - Prince George - Stryker

    Stryker
    Stryker Prince George

    1 week ago

    Description

    Summary

    The Bilingual Customer Service Agent processes orders for materials or merchandise from sales staff or direct customer contact. In this role, you will maintain customer files with sales contracts and other information. The Bilingual Customer Service Agent gives price quotations, completes order sheets, and checks the price and quantity of each item listed. In this role, you will distribute order sheets to respective departments, and you may coordinate with departments regarding order status, shipping dates, prices, product availability and back orders.

    What You Will Do

    • Respond professionally to customer inquiries via phone and CRM regarding orders, pricing, returns, and general support.
    • Research and resolve order and invoice discrepancies using critical thinking and problem-solving skills.
    • Accurately process various order types (direct sale, consignment) via phone, email, and EDI, and confirm receipt with customers.
    • Proactively manage open sales orders to ensure timely shipments and clear communication.
    • Collaborate cross-functionally with teams like Sales, Finance, Distribution, and Technical Service to provide seamless support.
    • Maintain accurate records in CRM and ERP systems, and document customer interactions and feedback to support service improvements.
    • Monitor Customer Service KPIs and participate in continuous improvement initiatives and system integrations.
    • Support administrative tasks, including reporting, reception backup, and ad hoc projects as assigned.

    What You Need

    Required:

    • Post-Secondary Education
    • Two years' experience working in a call center/customer service environment
    • Bilingualism (Fluent in both French and English, to include writing and speaking)

    Preferred:

    • Experience in the medical field
    • University degree

    Salary: $54,100 – $72,100 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.

    Pay rate will not be below any applicable local minimum wage rates.

    Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.


    #J-18808-Ljbffr

  • Only for registered members Prince George Part time

    +Take off and start a new career in the aviation industry as a Customer Service Agent with Executive Aviation. · +Helping passengers check-in. · +Supporting self-serve kiosks.Greeting passengers who are arriving from flights · ,+ ...

  • Only for registered members Prince George, BC

    We are seeking a Customer Service Agent to join our team at the Prince George Airport (YXS). As a key member of our customer service team, you will provide exceptional service to passengers and ensure their safe and stress-free experience as they begin and end their journeys. · H ...

  • Only for registered members Prince George $18 - $21 (CAD)

    Join our team of customer service specialists who provide exemplary service to passengers on some of Canada's best airlines. · ...

  • Only for registered members Prince George, BC

    We are currently seeking Full-Time Customer Service Agents to join our team at our Prince George, BC base. · We pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. · Our commitment to sa ...

  • Only for registered members Prince George Part time $18 - $21 (CAD)

    We are looking for a customer service agent to join our team at the Prince George Airport (YXS). The successful candidate will be responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys.Helping passenger's check-in · Supportin ...

  • Only for registered members Prince George, BC VL T

    Deliver exceptional guest service experiences throughout the guest's stay. Greet guests warmly upon arrival, ensuring a welcoming experience. · ...

  • Only for registered members Prince George, BC VL T

    The guest service agent proactively addresses guest requests and resolves concerns to ensure a 5-star experience. · They promote Hyatt's world-class amenities, services, and loyalty programs to enhance guests' stays. · ...

  • Only for registered members Prince George, BC

    We're looking for individuals who share our passion in this newly emerging industry and who are professional, driven, and excellent team players. · Be a knowledge resource for our clientele to obtain information on all cannabis related topicsKeep strict record of inventoryManage ...

  • Only for registered members Prince George, British Columbia Full time

    +PACIFIC COASTAL AIRLINES is seeking a Permanent Full Time Customer Service, Call Centre, and Cargo Agent based in Prince George. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment.+Job summaryWe honour our company motto ...

  • Only for registered members Prince George, British Columbia Part time

    Pacific Coastal Airlines is seeking a permanent part-time customer service representative based in Prince George. The ideal candidate has excellent phone and people skills and enjoys working in an ever-changing environment where multi-tasking and flexibility are key attributes. · ...

  • Only for registered members Prince George Full time

    Pacific Coastal Airlines is seeking a Permanent Full Time Customer Service, Call Centre, and Cargo Agent based in Prince George. · ...

  • Only for registered members Prince George Part time

    +We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. · ...

  • Fuel Agent

    7 hours ago

    Only for registered members Prince George

    We are looking for a hands-on person to assist with our flight schedule at our Prince George BC location.Welcome all pilots. · Answer phones. · Offer great customer service and reply to customer emails. · ...

  • Letter Carrier

    2 weeks ago

    Only for registered members Prince George

    We deliver billions of items to Canadians each year – and you can be a big part of making this happen. · ...

  • Conveyancer

    6 days ago

    Only for registered members Prince George, BC

    We are seeking a highly organized and detail-oriented Conveyancer to join our Solicitor Department. · A fast-paced, professional environment and have experience in residential or commercial real estate transactions, · Manage all aspects of residential and commercial conveyancing ...

  • Only for registered members Prince George

    Il est stimulant de travailler chez Postes Canada Et vous pouvez en faire partie. Nous livrons des milliards d'article · a la population canadienne chaque année, et vous pouvez y jouer un rôle important. · ...

  • Only for registered members Prince George

    The College of New Caledonia Procurement Services Department provides leadership and expertise in Supply Chain Management to ensure best value acquisitions. The Procurement Agent will collaborate with internal and external stakeholders to co-ordinate and accomplish various procur ...

  • Conveyancer

    1 month ago

    Only for registered members Prince George, BC VL L

    +We are seeking a dedicated and detail-oriented Conveyancer to join our legal team. The ideal candidate will play a vital role in managing property transactions, ensuring compliance with legal requirements, and providing exceptional customer service. · +Strong customer service sk ...

  • Only for registered members Prince George, BC VL P

    We are seeking a motivated and reliable Front Desk Agent to join our team at the Best Western Prince George Downtown Hotel. · The ideal candidate will provide exceptional customer service to all guests ensuring their needs are met with professionalism and courtesy. · This is an e ...

  • Only for registered members Prince George

    +Future Student Liaison · - CUPE, Regular, Full-time · UNBC is actively recruiting for a dedicated Future Student Liaison – Indigenous to join the Future Student team +The Future Student Liaison - Indigenous is a member of a highly motivated and professional student recruitment t ...

  • Only for registered members Prince George Full time $80,000 - $128,000 (CAD)

    You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. · ...

Jobs
>
Bilingual customer service agent
>
Jobs for Bilingual customer service agent in Prince George