Client Care Coordinator/office Manager - Greater Toronto Area, Canada - VIVO Home Health Care Services

VIVO Home Health Care Services

Verified Company

Greater Toronto Area, Canada

1 week ago

Posted by:

Sophia Lee

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We are looking for a passionate new team member to join our growing PSW company.

This person will hold a large knowledge of the healthcare industry and enjoy the flexibility a small business has to offer.

Roles and Responsibilities Client Care

Establish and monitor client care plans to ensure the level and quality of care is met
Ensure progress notes are complete and maintained in an orderly fashion.
Ensure client documentation is complete as per guidelines.
Discuss client needs with families and other health care professionals.
Liaise with families to ensure agreements and onboarding documents are signed prior to service.
Demonstrate the ability to interact effectively within the team, clients and families as well as representatives

Roles and Responsibilities Management

Determine PSW staffing requirements, directly responsible for the orientation, education, performance management and administration of schedules for frontline staff.
Post job roles on job sites for different locations as needed
Screen applicants and complete documents required
Assist with scheduling and reports on a daily basis
Performs other duties as assigned
Keep uptodate knowledge of changing regulations, practices and procedures.
Ensure awareness and compliance with safety related issues including lifting, transferring, mobility, etc.
Follows up and coordinates with insurance adjusters and legal representatives regarding patient care
Invoice billing and receiving payments from insurances

Qualifications and Education Requirements

College/University degree in healthcare is an asset
Prior experience in MVA clinics is an asset
2/3 years job related experience as a PSW Scheduler/Coordinator in a healthcare setting
Efficient verbal and written communication skills
Ability to multitask and problemsolve independently in a fastpaced environment
When off duty, be prepared to consult or give advice over the telephone and/or be on call for emergencies.
Work hours may vary with some evening and weekend work
Knowledge of the Statutory Accident Benefits (SABS)

Salary:
$20.00-$25.00 per hour

Schedule: