Membership Programme Assistant - Toronto, Canada - International Emissions Trading Association

Description

• Membership Management_
• Respond to membership inquiries by coordinating with the team
• Conduct new member onboarding process with the team
• Conduct membership maintenance (updates, survey, reporting, invoicing and collections)
• Participate in meetings with potential members and current members
• Administrative Support_
• Take meeting notes
• Other administrative support tasks as required
• CRM Maintenance_
• Input of member information into CRM
• Update or make changes to existing database as required
• Mailing List Maintenance_
• Ensure the GDPR policies are adhered when dealing with contact information
• Updating subscription requests and maintaining database
• Website Maintenance_
• Basic maintenance of website

• Entrepreneurial attitude with an ability to work in a fastpaced, virtual, global work environment
• Previous experience in an administrative role (1 year)
• Resultsoriented and strong attention to detail
• Strong customer service skills
• Strong verbal and written communication skills
• Ability to work well under pressure and consistently meet deadlines
• Ability to work with mínimal supervision
• Ability to problem solve effectively and handle multiple tasks
• Strict adherence to confidentiality and handling of personal information
• Experience in supporting projects
• Fluency in French or Spanish (an asset)
• Strong Microsoft Office Suite / Google Suite skills
• Familiarity with Wordpress, Mailchimp
• Use of Canva, Adobe Illustrator or Adobe Photoshop are an asset

• Salary will be commensurate with experience.
• Location for this position is hybrid remote and downtown Toronto office.
• This position reports to the IETA Membership Director