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- You're a born leader, mentor and team builder who can inspire your team to help execute your strategic vision.
- You're the very definition of positivity. You're always upbeat and strive to create a fun, healthy work environment.
- One of the favourite parts of your job is being able to share your knowledge and experience to help others grow and excel in their careers.
- You understand the importance of being approachable and keeping an open door to your staff.
- You have an eye for detail and a passion for delving into the metrics of customer data.
- You're fluent in operation costs, expense control, and revenue generation.
- You love coming up with innovative business development strategies that lead to exceptional results.
- You have a love for learning and education — not just for others, but also for yourself.
- You're all about customer service, whether you're dealing with internal or external clients.
- You excel under pressure — in fact, you pride yourself on staying cool and calm even in the midst of chaos.
- Members are always at the heart of what you do. It's about understanding and nurturing individual life journeys.
- You not only understand AMA's "Why," you live it—staying true to our shared values and supporting purpose-driven work that makes a difference.
- Report to the Senior Manager, Driver Education.
- Support AMA's Driver Education strategies and plans, providing direction to employees to help them deliver on these strategies in their everyday interactions and activities.
- Live our culture of treating others just like family and friends while maintaining high engagement and retention levels within your team.
- Meet/exceed sales and revenue budgets while balancing expenses.
- Develop new data reporting (Operations, budget, and revenue) to support operational goals.
- Ensure quality delivery of Corporate Driver Training programs to clients.
- Incorporate the consultive sales approach to cultivate and maintain existing client relationships, and maximize current relationships to leverage new opportunities.
- Review classroom and online programs to ensure the Corporate Driver Training curriculum remains up-to-date and relevant based on Alberta Transportation Standards and customer feedback.
- Provide effective performance feedback through employee recognition and rewards, and regular performance review.
- Acitvely monitor and manage instructor production levels to ensure the quality of service delivered.
- Keep our clients/members happy through operational excellence, quality service and delivering timely communication.
- Work with AMA Marketing and HR to advertise through various channels, including social media and our existing contractors.
- Be able to travel extensively at times to meet with the DE team, members, and customers in various communities across the province.
- Have the ability to work a flexible schedule as some evening and weekend work is required (rarely) that falls outside of normal business hours.
- High School Diploma is required.
- A university degree or post-secondary diploma in a related discipline or equivalent combination of education and experience is considered an asset.
- You have at least five years of experience in management/leadership roles with performance management (goal setting, measuring, monitoring and execution skills).
- You have at least three years of account management experience.
- Experience within the transportation or driver education industries is an asset.
- Experience with budget creation is highly desired.
- You have a track record of data-driven decisions and analytical experience.
- You've proven that you know how to get high-quality results even within tight timelines.
- You hold a valid Class 5 License.
- Competitive salary.
- Work for one of the most trusted brands in Canada.
- Flexible benefits.
- Outstanding employer-paid Retirement Savings Program
- Great AMA discounts.
- Unlimited learning opportunities.
- Paid vacation and other paid time off including a volunteer day and Me-Day.
Manager, Corporate Driver Training - Edmonton, Canada - Alberta Motor Association
Description
AMA
WE ARE LOOKING FOR A FORWARD-thinking, FORWARD-doing LEADER.
Posted:
Closed: Until Filled
Location: Edmonton Kingsway (Onsite)
Taking charge of a stressful situation? No sweat. Thinking fast on your feet? You're on it. Juggling a bunch of different tasks at once, all while keeping a cool, calm head? You've got it covered. We could use someone with your account management experience and passion for resolving problems to join our Driver Education team.
As the Manager, Corporate Driver Training, the ultimate goal of your role is to ensure that the province-wide operation supports the strategic direction of Driver Education. This includes the delivery of day-to-day operations, revenue generation, expense control, profitability and development of new initiatives.
WHAT MOVES YOU
WHAT YOU'LL DO
WHAT YOU'VE DONE
WHAT YOU'LL GET
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