12708 - Settlement Practitioner - Burnaby, Canada - S.U.C.C.E.S.S.
Description
At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks.
Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.Employment Type:
Temporary Part-Time (21 hours per week, approximately 14 month contract)
Reports to:
Settlement Coordinator
Job Summary:
Deliver outcome-oriented settlement program to eligible newcomers.
The Settlement Practitioner delivers settlement services for seniors, women, men and youth under the following components:
a) Needs Assets Assessments and Referrals, b) Information and Orientation, c) Employment Related Services, d) Community Connections and e) Support Services.
Key Duties & Responsibilities:
- Performs formal review of newcomer needs across a broad spectrum of settlement areas (language, employment, housing, community connections, etc.)
- Develops Settlement Plans and followup support for newcomers based on identified needs with consideration of government, professional, business and community services available
- Performs clients' data entry using IRCC provided system
- Refers or arranges clients to appropriate services as needed (i.e. crisis counselling)
- Provides newcomers with clientcentered settlement and integration information and orientation services about Canada plus the community they intend to settle
- Provides information and orientation through workshops, group sessions and classes
- Liaises with government, professional, business, schools and community services as necessary to ensure provision of uptodate, accurate and detailed information to newcomers and client settlement needs
- Facilitates bridging activities such as mentoring between newcomers and Canadian citizens, employers, businesses, professionals and public institutions
- Facilitates guided visits for newcomers to foster familiarization to existing government and community resources and support
- Plans and implements large and small events
- Performs cultural interpretation between clients and service providers
- Performs interpretation for workshop speakers where applicable
- Translates resources for newcomers
- Plans and implements large and small events
- Outreaches to local communities organizations (i.e. public libraries, community recreation and senior's centres, government institution, schools, food banks, cultural and faithbased institutions, and other local community and social networks) in order to conduct program promotion and recruit new clients
- Attends program meetings on service delivery issues
- Provides uptodate information to the Regional Manager or Settlement Coordinator within the service region regarding changes to community services, government departments and procedures
- Works on improving program service outcomes and daytoday services to newcomers by participating in professional development programs as assigned
- Documents clients' needs, settlement plans, attendance records, and program outcomes to client database
- Performs other related duties as assigned by Settlement Coordinator or Regional Manager
Education, Training & Experience:
- Bachelor's Degree in Social or Human Sciences
- Experience in working with immigrants, livein caregivers and refugees
- Experience with multicultural clientele and immigrant related services
- Experience in conducting workshops and events
- Experience in oneonone settlement service delivery
- Knowledge of settlement information and resources
- Knowledge of the local geographic area
Job Skills & Abilities:
- Excellent written and oral communication skills
- Excellent interpersonal and intercultural communication skills
- Ability to work independently and as a part of a team
- Second language in Punjabi, Hindi or Spanish is an asset
- Excellent resource, time management and organizational skills
- Excellent attention to detail and commitment to excellence in service delivery
- Excellent group facilitation skills
- Ability to work with individuals and communities facing cultural adjustment challenges
- Ability to design, promote, deliver and facilitate orientation and education workshops
Other Requirements:
- Criminal Record Check Required
- Ability to work evenings and weekends as required
About S
UCCESS:
S.U.C.C.E.S.S.
is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S.
has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employmeMore jobs from S.U.C.C.E.S.S.
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