Division Manager, Water Operations - London, Canada - City of London

City of London
City of London
Verified Company
London, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Job Close Date:

Mar 13, 2024
File Number:
965


Service Area:

Environment and Infrastructure


Division:

Water, Wastewater and Stormwater


Employee Group:

Mgmt Non Union


Job Type:

Full-Time Permanent


Number of Openings:
1


Summary of Duties:


Reporting to the Director, Water, Wastewater and Stormwater, the Division Manager, Water Operations administers and is responsible for all matters relating to operation and maintenance of, and emergency response to, both the supply system and distribution system for potable water supply and fire protection in the City of London.

This position ensures program development and implementation are consistent and compatible with short and long-term departmental planning and engineering objectives; and meets regulatory compliance requirements.


Work Performed:


  • Contribute to the development and implementation of strategic initiatives for the Water, Wastewater and Stormwater Division to meet the Council's Strategic Plan; Accountable for the effective delivery and the business responsibilities of the team.
  • Provide leadership for the planning, management, and administration for all functional areas of Water Operations including water supply, distribution maintenance, quality control, fire protection, maintenance and operations engineering, inspection, locate requirements, communications and emergency dispatch and the water meter shop; recommend, develop implement, and maintain comprehensive bylaws, policies, programs, procedures, and protocols that inform and support City services.
  • Lead the development of procedures, plans and standards to guide the Water Operations team with input from appropriate support and service areas and establish processes to develop, maintain, evaluate, and adjust activities in accordance with corporate priorities, including emergency response to water infrastructure inquiries, complaints, and crises.
  • Oversee a team of employees including Managers and Engineers.
Provide leadership in the execution and delivery of services and programs in the following areas of accountability:


  • Colead of the Top Management function outlined in the City of London Quality Management System (QMS) Operational Plan.
  • Responsible for the maintenance of infrastructure data history and the development of quality standards for operational service levels.
  • Responsible for implementation of preventative maintenance and safety programs for all equipment and facilities within water operations.
  • Provide input to the Water, Wastewater and Stormwater Division with respect to maintenance planning and inspection services. Provide input to the Water, Wastewater and Stormwater Division with respect to rehabilitation projects and reengineering efforts required. Provide peer review requirements.
  • Develop and approve technical specifications, reviews and recommendations regarding tenders/quotations/proposals related to maintenance and capital programs.
  • Ensure contractor compliance with City specifications and communicate with contractors and suppliers regarding performance on maintenance, operations, and capital works contracts. Ensure inspection of work performed by others for subdivision and development sites, and issue notifications regarding acceptance and/or deficiencies.
  • Coordinate the investigation of claims, give evidence at hearings, and appear in court as necessary.
  • Direct consultants during design and construction phases of Sewer and Water Maintenance and Operations Services.
  • Ensure all federal, provincial, and municipal regulations and bylaws are met.


:


  • Encourage and support employee participation and commitment to individual, divisional, and organizational objectives. Actively mentor, provide development opportunities and build a highlevel team performance with direct reports.
  • Manage the Water Operations team including hiring, coaching, administration, and performance aspects of reporting staff. Respond to sensitive and confidential human resource issues as required.
  • Fairly and consistently administer provisions of various collective agreements to promote resolution of grievances. May be required to provide representation at mediation and arbitration proceedings.
  • Participate in and support a culture of enterprisewide collaboration. Promote opportunities to work across Divisions and Service Areas in support of strategic initiatives.
  • Demonstrate commitment to antiracism, antioppression, and human rights through interactions with community partners, employees and individuals and ensure that policies, programs and protocols reflect this commitment.
  • Demonstrate commitment and adherence to Health and Safety legislation and programs; and actively promote a culture of safety with direct reports.
  • Direct research, program evaluation and project design projects in areas of responsibility to review operational problems, develop operational solutions and implement innovative, efficient, and effective work practices t
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