Security Supervisor - Toronto, Canada - Metro Toronto Convention Centre

Metro Toronto Convention Centre

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Classification:

Full-Time

Department:

Security
Shifts:
Days, Evening, Nights, Weekends, Holidays based on operationsA multiaward winning facility, the Metro Toronto Convention Centre (MTCC) has earned a solid reputation as North America's leading Convention Centre, and has held over 18,000 events and hosted over 55 million guests since opening for business in October 1984. Covering over 2 million square feet, the MTCC is Canada's largest convention facility, boasting seven exhibit halls, two large capacity ballrooms, and a beautiful 1,232 seat theatre among its many assets. It also houses 70 fully furnished meeting rooms, and 167,000 square feet of beautifully decorated prefunction spaces.

The MTCC is conveniently connected to Toronto's Union Station railway and transit station through the Skywalk and is also accessible via the city's underground PATH system.

MTCC is a Crown Corporation of the Province of Ontario and is proudly governed and led by an executive management team and an independent board of directors comprised of senior private sector business leaders.

The mandate of the company is to position the Centre as a world-class destination, while helping to generate economic benefit to the community and at the same time remaining financially self-sufficient.

The Metro Toronto Convention Centre prides itself on its professionalism, responsiveness, and dedication to making every event it hosts memorable for its customers and guests alike.

Employee Relations:

Coaches, mentors and provides training for all security guards and Lead Hands
Preparing working schedules, process payroll and approve overtime, shift changes, time off etc.
Administers progressive disciplinary action when necessary
Coordinates security services with other departments and clients
Maintains effective working relationships with all internal and external customers
Assists the Security Management team in the achievement of goals and objectives directly or through the security team

Policies and Procedures:

Documents and implements work methods, policies and procedures
Assists the management team in the enforcement of company policies
Must be able to balance security need and client expectations

Skills:

Must be reliable, available, of sound character and be able to work in a team environment or independently
Must be physically fit and able to stand, sit or walk for extended periods
Ability to handle multiple situations and use sound judgment to handle emergency situations
Must be knowledgeable and able to assist in maintain various systems including but not limited to CCTV, Access Control, Incident Management, intercom systems, fire and life safety systems, control room systems
Must be able to provide coaching, training, and update Manager on new trainees progress
Organizational and multitasking skills is a must
Ability to work in a fastpaced environment and handle stressful situations
Ability to write and compile detailed reports on computer software in a timely manner
Previous security experience in hospitality or large event venue would be an asset
Police Foundations, Community Justice Services or Law Enforcement Diploma would be an asset

Job Requirements

Education:
Completion of a Community College Diploma

May 31, 2023

Please note:
The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.