IT Service Management - Regina, Canada - Atlantis IT group

Atlantis IT group

Verified Company

Regina, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role:

IT Service Management**
Location:Regina, SK**:

Hybrid****Duration
Long Term**
Exp Required: 5+ Years.

Primary Skill
Service Management, Service Now

JOB DESCRIPTION:

Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team.