Banquets - Supervisor - Edmonton, Canada - Chop Steakhouse & Bar

Chop Steakhouse & Bar

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management.

Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years.

As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

JOB PROFILE - Event Supervisor

REPORTS TO:
Event Manager / Event Coordinator

ROLE:
Assistant to Event Manager and Event Coordinator, third in command in department, to create
memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift t leader
with clients and staff.

MEASUREMENT:

Attitude
Ability to give guests a fantastic and memorable experience
Knowledge of standards
Ability to coach standards in a positive manor
Teamwork
Ability to bring passion, creativity and desire to have fun to work
Is fully trained on Event Manager's role and responsibilities
Able to take on Event Manager's role due to illness or vacation
Understands and practices all booking procedures
Fully understands and follows all sales procedures

CHARACTER:

Outgoing, positive and upbeat
Pleasant and accommodating, willing to go the extra mile
Sincere desire to please
Friendly, enthusiastic, and engaging personality
Understands sense of urgency and is able to maintain momentum
Strong work ethic with f lexible availability
Calm and organized demeanour even under high pressure situations
High level of self conf idence
Believes work can be fun
Team oriented
Outstanding, proactive guest service skills
Great Leadership Skills

COMPETENCIES:

Attention to detail
Professional presentation and appearance standards
Remains calm under pressure
Organization and planning
Strong sales skills
Understanding of AV technology
Excellent communication (both verbal and written) and interpersonal skills
Good physical condition, as this position requires constant walking, standing, bending and lif ting

RENUMERATION

Hourly wage
Shares in event gratuities

We believe that by taking care of our team members, we create a positive atmosphere that benefits
both our employees and our guests. We support the well-being and growth of team members in all
aspects of their life, in and outside of work, which is why we are committed to providing industry
- leading benefits and unmatched hospitality and travel perks.