Production Designer, Marketing - Toronto

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork wi ...

Job description

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

We're looking for a Production Designer to join Relay's Marketing Design team and help bring our brand to life across a wide range of channels. This is a junior level role for a detail-oriented designer who cares deeply about craft, consistency, and systems. Someone who enjoys turning creative concepts into polished, on-brand work at scale. You'll contribute not just to individual assets, but to the quality and reliability of how our brand shows up everywhere.

You'll work closely with brand designers, marketers, and cross-functional partners to produce high-quality marketing assets across digital, lifecycle, and campaign touchpoints. You'll play a critical role in maintaining visual consistency, evolving our design systems, and ensuring our work shows up clearly, cohesively, and beautifully wherever customers encounter Relay. This is a hands-on role with strong opportunities for learning, mentorship, and growth—perfect for someone early in their career who wants to sharpen their craft, build confidence, and make a real impact.

Why This Role Matters

Production Designers at Relay play a critical role in how our brand earns trust. Your work ensures customers experience Relay as clear, consistent, and human built. Whether they're seeing a paid ad, onboarding email, or sales deck. By maintaining a high bar for execution and systems, you help the entire design and marketing team move faster and smarter.

We believe great production design is essential to great brand work. If you care about details, consistency, and making creative ideas shine through execution, we'd love to hear from you.

What You'll Be Doing

• Produce high-quality marketing assets across channels including paid media, web, lifecycle, social, and sales enablement

• Execute designs using established brand guidelines, templates, and systems—while maintaining a high bar for craft and consistency

• Adapt and resize creative for multiple formats and platforms, ensuring assets are optimized and on-brand

• Help maintain and evolve Relay's design systems, templates, and asset libraries

• Manage multiple production requests simultaneously while meeting deadlines and quality standards

• Incorporate feedback thoughtfully and iterate quickly in a collaborative, fast-paced environment

Who You Are

• You have 1–2 years of experience in a production design, junior design, visual design role (in-house or agency) or equivalent hands-on experience demonstrated through your portfolio.

• You have strong foundational design skills with a sharp eye for layout, typography, spacing, and consistency

• You're highly organized, detail-oriented, and take pride in producing clean, accurate, polished work

• You're comfortable working within brand systems and understand the importance of consistency at scale

• You're eager to learn, grow, and receive feedback from more senior designers

• You collaborate well with cross-functional partners and communicate clearly about timelines and deliverables

• You're proficient in tools like Figma, Canva, and Adobe Creative Suite

Bonus Points

• You have experience producing assets for B2B, SaaS, fintech, or startup brands

• You have basic motion, video, or illustration experience

• You have experience preparing files for handoff, publishing, or development

We believe great production design is essential to great brand work. If you care about details, consistency, and making creative ideas shine through execution, we'd love to hear from you.

The Interview Process

• Stage 1: A 45-minute Google Meet video call with the Hiring Manager

• Stage 2: A 45-minute Google Meet video call with a member of our leadership team

• Stage 3: A 60-minute case study presentation with the hiring team

Our Compensation Approach

We believe Relayers should feel rewarded for the impact they have on our mission and growth. Compensation follows impact. As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.

The annual salary range for this role is $90,000 CAD to $110,000 CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $100,000 CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role's defined expectations or an expanded scope from day one.

We encourage you to have a conversation with your recruiter and ask questions about compensation throughout the hiring process. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub.

Why Relay Might Be the Perfect Fit For You

• You push relentlessly for reinvention: You're built to constantly ask, "How can this be better?" Change excites you and you drive it.

• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you're someone who takes initiative, is comfortable taking risks, and seeks input when needed, you'll find the freedom here empowering.

• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.

• You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You're excited about stepping into the unknown and navigating new terrain to create something better alongside your team.

• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself.

• You're energized by complexity and ambiguity: You enjoy tackling problems that don't come with a playbook. You're comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.

• You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.

• You're here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too.

What's Important to Us:

Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we'd love to hear from you and figure out together if it's a great fit.

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.