Automotive Service Advisor - Kingston, Canada - KINGSTON DODGE

KINGSTON DODGE
KINGSTON DODGE
Verified Company
Kingston, Canada

2 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

_We provide:
_

  • Generous compensation package
  • Comprehensive benefit plan
  • Profit sharing
  • Employee purchase incentives on vehicles, parts and service

_Duties & Responsibilities:
_

  • Greet customers in person or over the phone to instill a good first impression of the dealership.
  • Listen attentively to customers to ensure all symptomatic vehicle information is gathered by asking the right questions that will help identify all aspects of the vehicle symptoms.
  • Book appointments using computer software to arrange an appropriate time for the customer's vehicle to be fixed.
  • Follow up with customers in person or over the phone using a schedule to provide status updates on their vehicle or to book future appointments.
  • Use prior customer service experience to judge how to deliver negative news and/or satisfy an unsatisfied customer.
  • Provide information using product knowledge and customer service experience to inform customers on recommended services due.
  • Always be friendly and attentive with a good attitude to create a positive atmosphere for customers and coworkers.

_Experience:
_

  • Customer service experience
  • Sales experience
  • Automotive and/or mechanical experience is an asset

_We offer:
_

  • Extensive on the job training
  • Fun team environment
  • Exciting fastpaced schedule

_Why Kingston Dodge?_

  • Proudly familyowned and operated in beautiful Kingston Ontario, we have a loyal customer base built upon years of exceptional customer service since 1980. We believe in teamwork and our goal is to provide our team with not just another job, but a career.

Salary:
$60,000.00-$65,000.00 per year


Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:


Being fully vaccinated is a condition of employment and our highest priority is the safety of our employees and customers.


Experience:

- service advisor: 1 year (preferred)

- sales: 1 year (preferred)


Licence/Certification:

  • Class G Licence (preferred)

Work Location:
One location
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