Journeyman/woman Parts Technician - Edmonton, Canada - ColdFront Ltd.

ColdFront Ltd.

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Journeyman/Woman Parts Technician

Location:
Edmonton, AB

Full/Part Time:
Full Time

Status:
Permanent Position

Work

Schedule:
Monday to Friday

_Who is ColdFront?_

For over 50 years,
ColdFront has been at the leading edge of climate control products and service to the transportation industry.

We proudly provides our services to customers across Western Canada, with locations in British Columbia, Alberta and Saskatchewan.

What is the Role?

ColdFront requires a Journeyman/Woman Parts Technician responsible for providing a high level of customer service to both our internal and external customers.

This individual will contribute to our business model by providing the necessary support to the Service Department team; front counter/order desk, warehouse and back counter as well as directly supporting customers; both new and repeat business.

Role Responsibilities:

Checking stock levels on computer system
Looking up parts in parts manuals for customers
Keeping customers up to date with ETA's on back orders
Provide technical assistance to customers
Provide alternative products/solutions for out of stock items or long leadtime items
Coordinate orders with shipping department
Resolving incorrect orders or shipping errors with customers
Responsible for building strong customer relations
Other duties as assigned

Qualifications:

Excellent Customer Service skills
Excellent verbal and written communication skills
High attention to detail
Strong work ethic, positive attitude, enjoys working with people and helping customers
Selfmotivated, strong problem solving abilities, continuous improvement and proven decision making skills
Extremely well organized with the ability to multitask and prioritize
Previous parts person/counter experience is an asset

What we offer:

Competitive salary
Medical and dental benefits
The chance to be part of a fastgrowing company in an exciting industry
A supportive work environment that respects personal life obligations

Now that you're interested, what do you do next?
If this opportunity sounds like the right fit for you, please submit your resume today.

ColdFront is an equal opportunity employer.

About us:

ColdFront is the authorized dealer for Carrier Transicold in British Columbia, Alberta and Saskatchewan providing sales, parts and service support of temperature-control equipment, Auxiliary Power Units (APU'S), Gensets and Telematics for Transportation and Industry. We also support several other industry-leading product offerings, including Webasto, Pro-Heat, Red Dot and MEI, providing engine-off and hydraulic heaters, and in-cab air conditioning.

Job Types:
Full-time, Permanent

Salary:
$25.00-$35.00 per hour

Benefits: