Field Service Representative - Winnipeg, Canada - Smartrend Manufacturing Group

Smartrend Manufacturing Group

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

FIELD SERVICE REPRESENTATIVE

ABOUT US:

- how and patent protection.

SUMMARY:

We are looking to hire a _
Field Service Representative_ who is outgoing, dedicated, and enjoys providing top-notch customer service.

As the _
Field Service Representative_, you will be undertaking customer support tasks, completing on-site installations, repairs, and maintenance, and ensuring proper task management so that all work progresses in a timely manner according to the needs of the customers.

DETAILED DUTIES AND RESPONSIBILITIES:

Perform installation of school bus safety equipment at customer locations, primarily in New York state: Proficient use of hand tools and proficient at the use of electrical diagnostic equipment (i.e. digital multimeters)
Perform basic troubleshooting for installed equipment and provide detailed service reports and recommendations on repairs and upgrades
Perform product demonstrations and installation training
Perform warranty repairs at the Winnipeg facility

KNOWLEDGE, SKILLS, AND ABILITIES:

Willingness to travel up to 6 months per year, primarily in the USA
Mechanical and electrical technical acumen
Good computer skills for communication and report writing
Ability to lift and carry 30 pounds
Maintain and develop positive professional relationships with existing and potential customers
Ability to work independently and take initiative to improve customer support
Ability to interface with key technical stakeholders in a team environment
Must have a valid driver's license
Must have a valid passport and be able to travel across the Canada/US Border

EDUCATION AND EXPERIENCE REQUIREMENTS:

Technical Certification or 3 years of technical experience or Electromechanical Technician Certificate or Trade and Industrial Skill Certificate or Automotive Service Technician Certificate

Share with us your talent, drive, and entrepreneurial spirit and we will provide a creative and supportive environment, where valuable contributions are rewarded and celebrated with professional growth, job satisfaction, and an attractive total compensation program.

We offer a benefits package to our employees including:

Starting salary of $60K to $70K, depending on experience
Group Insurance Plan
Paid Vacation
Matching RRSP program
Employeefocused company events
Paid time off for Christmas closure
We would like to thank all applicants who apply, however, only those selected for an interview will be contacted._