Client Development Manager - Toronto, Canada - Osler, Hoskin & Harcourt LLP

Osler, Hoskin & Harcourt LLP

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Osler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S.

and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena.

Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas.

Osler is a dynamic and exciting place to further your career or carve out a new path.

The Client Development Manager provides business development and marketing support to the Disputes and Litigation practices across the firm.

This role works collaboratively with our broader Client Development & Marketing team and reports to the Director, Client & Business Development.

Major Responsibilities

Supports the development of strategic business development and marketing plans, and leads the implementation of tactics to achieve revenue growth objectives identified in the plans
Leads and supports key account management activities with the goal of strengthening client relationships
Conducts competitive intelligence research in connection with potential clients or markets, market developments and competitor activities
Conducts preliminary research on various external tools such as Canlii and Westlaw to ascertain status of certain litigation files
Assists in identifying and evaluating new business opportunities and targets, facilitating crossselling initiatives and participating on clientspecific teams
Supports the pricing function in developing alternative fee arrangements and budgeting for new and existing mandates
Leads the planning and execution of client seminars, major client events and other educational initiatives
Evaluates sponsorship and coordinates sponsorship related deliverables (logos, marketing collateral, signage etc.)
Advises on content and positioning in connection with responses to RFPs, credentials and other salesrelated documents as needed
Identifies opportunities for increased visibility with business, trade and legal media, and working with the firm's Media Relations Manager, capitalizes on these opportunities
Leads the development of submissions to approved ranking services and directories (e.g. Chambers and Partners)
Coordinates with legal professionals and Marketing team on internal communications requirements, external marketing communications including website content, and thought leadership activities
Management of attendance at, and business development opportunities stemming from, conferences

Education and Experience
The roles requires a university or college diploma (preferably in business), plus minimum of five years of relevant experience. Experience in a legal or professional services environment is preferred. Experience working with litigation department considered an asset. An equivalent combination of education, training, and experience may be acceptable.

Knowledge and Skills

Confident, proactive, and highly organized individual
Discretion and a strong client service orientation are essential
Must be a selfstarter and be highly motivated to handle a fastpaced environment
A team player who also works well independently
Extremely well organized with superb attention to detail, disciplined execution and followthrough skills
Excellent time management skills are essential
Excellent oral and written communication skills
Proficient in MS Office including PowerPoint, Word, Excel and Outlook

For the safety of firm members and visitors, Osler is committed to complying with the recommendations of public health authorities, including with respect to adopting mandatory vaccination policies.

Employment at Osler is therefore conditional on complying with any vaccination policies that Osler may adopt from time to time in response to the recommendations of public health authorities.

We are currently working in a hybrid work arrangement, which includes a requirement to work partially in the office.

Accessibility and Accommodation

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

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