Technical Documentation Specialist - Sherbrooke, Canada - BRP

BRP

Verified Company

Sherbrooke, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

YOUR INNER CALLING...

You have always wanted to connect the Engineering world to the Service world through a structured approach of connecting information together that simplifies the technician's life in maintaining, troubleshooting and repairing our product

You want to be a pioneer in helping establish the framework to improve our dealer's service experience

You want to be a key player in Innovation and Improvement of our Service Offer to our dealers and customers

YOUR MISSION
Analyse and plan for upcoming service information requirements

Attend technical presentations on upcoming technologies and products

Analyse impact of these technologies on current service content

List the service information topics that needs to be covered and evaluate the workload

Communicate with internal and external partners to enrich the information

Prioritize activities according to the department production schedule

Prepare and assemble work packages for vendors (drawings, specification, draft procedure, etc )

Lead standardization initiative across the content ecosystem

Structure content for efficient documents creation

Maintain logical structured document maps with the provided content from outside vendors

Review content for accuracy and consistency

Review the content coming back from vendor

Ensure consistency in content creation process

Ensure stakeholders requirements (legal, certification, engineering, etc ) are represented in delivered content

Lead, support and contribute to service & engineering improvement initiatives

WHY JOIN THE TEAM
PURPOSE and IMPACT. Your creativity will make a difference for thousands of dealers and customers who will benefit from your work.

LEVERAGE TECHNOLOGY.

You are at the forefront of the wave of changes in cutting edge systems that pushes the envelope in service content delivery.

GROWTH & CHALLENGES.

You will stretch the limits of your knowledge, grow expertise and leverage all your lessons learned to help build a whole new work environment.

WHAT WILL MY 1st WEEK LOOK LIKE?

You will be welcomed with open arms in our Sherbrooke office environment. We'll introduce you to all the people you'll be working with.

We'll make the same tour in the Valcourt office environment at the modern R&D facility where your other partners will be.

Your role will require being present in both offices and allows you to interact with many people.

We are aware and sensitive to the new world reality and offer full flexibility to adjust to this new reality.

You will have a structured and organized integration plan that will ensure you have a one-on-one sit-down with all key players that will support you in your mission.

We'll set up a weekly governance to discuss and design together short, mid to long term missions goals for you and target development opportunities

THIS ROLE IS A GOOD FIT IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Self-directed and proactive

A strong communicator, both written and verbal in English and French

Experienced and addicted to information management / architecture / configuration

Knowledge using CAD visualization techniques, with Teamcenter or PTC solution is an asset

Bachelor's degree in mechanical engineering or a related field of study, or relevant practical experience;
Technical background experience (5+) in electronics / electrical / mechatronics

A delivery focus, an ability to execute on time and beyond expectations

A growth mindset. You have the ability to think big, keep up to date on emerging trends and industry best practices.

You are open to feedback and on a personal mission to pursue new ideas at every opportunity

THE ROAD SHOULD BELONG TO EVERYONE.

We still live in a world where many feel the road is for other people. We believe we can make a difference. Moving people goes beyond making innovative products.

We strive to nurture our people's aspirations, to exceed our riders' expectations and stand in solidarity with all the communities that ride with us.

Building a more inclusive BRP with no barriers for those who seek to ride starts from within, and we need everyone's commitment, drive and dedication to make it a reality.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let's start with a strong foundation — You want it, we have it:

Annual bonus:
we work hard, and we know it. This yearly thank you is our way to fuel your dreams.

Generous paid time away:
winding down is as important as creating the future of recreational products.

Pension plan:
we want to make sure you'll enjoy retirement; we've got you covered.

Collective saving opportunities:
being part of BRP allows you to tap into the strength of our saving programs.

Industry leading healthcare:

fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.

What about some feel good extras:

Flexible work schedule:
balance is key to innovation, and we want to make sure you are at the