Store Manager - Toronto, Canada - Mackage
Description
About us
MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
- In this document, the use of the masculine gender is intended solely to lighten the text._
Mackage Store Manager
As
Store Manager, you are an integral part of our brands' image and store performance.
What you'll do
- _
Sales and customer service_
- Lead and inspire your team to high performance and exceptional customer service;
- Maximize the store sales at all opportunities and achieve personal sales targets;
- Monitor sales floor and zone coverage to drive sales and maintain customer focus;
- Create a luxury-oriented client-based business model;
- Establish partnerships with appropriate partners within the city.
Leadership_
- Monitor, lead and motivate sales associates by developing a positive team environment in which members participate, cooperate and support each other;
- Actively recruit, hire, and develop retail team associates that represent properly our brand;
- Staff planning;
- Be a role model and ensure store policies compliance;
- Respond to changing demands of the business and create the customer experience while focusing on strategic, operational, and leadership excellence;
- Conduct performance evaluations and manage the store turnover.
Operations_
- Ensure proper training on product knowledge for staff;
- Ensure proper maintenance and organization of the store and back store;
- Develop action plans for employee sales growth;
- Manage inventory and loss prevention;
- Control operating costs.
What you'll bring:
- Minimum of five (5) years' experience in fashion luxury retail environment, preferably two (2) years as a store manager;
- Exemplary selling and customer service skills;
- Strong leadership and communication skills;
- Strong client book;
- Fluent in French and English;
- Good knowledge of Microsoft Office Suite.
What we offer you:
- Great opportunity for a motivated Store Manager who wants to become part of a successful growth story;
- Opportunity to buildup local marketing partnerships;
- Be part of a young and energetic MACKAGE team;
- Interesting salary package with base and bonus.
We want to get to know you
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Work Location:
One location
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