Receptionist - Edmonton, Canada - BELFOR CANADA INC.

BELFOR CANADA INC.

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview

Reporting to the Office Manager, the Receptionist's primary duties are to ensure there is always presence at the front desk to warmly greet all business' visitors, and provide the highest quality of customer service.

When guests arrive be courteous, answer basic questions
- regarding the business, as well as provide customers with a brief explanation of the products and services
Belfor offers. In addition to in-person greetings, a front desk receptionist is responsible for answering all incoming calls and the duties listed below. Always ensure all
- visitors sign in and sign out when entering and exiting the building. Direct persons to correct destination in the building, and ensure all areas of building are explained, including bathrooms, kitchen, muster/ assembly points and emergency exits.

Job Duties

Answer and direct calls, screen calls as requested, route calls to proper recipient, take and relay messages as needed
Acquire knowledge of staff movements in and out of the organization
Provide customer service regarding all queries from the public and customers
Perform basic bookkeeping and data entry; provide general administrative and clerical support to all departments where and when required
Responsible for filing
Housekeeping tasks: ensure reception area, bathrooms and kitchen/coffee areas are kept tidy at all times
Order, oversee and maintain all office supplies
Monitor and maintain all office equipment, such as fax machines, telephones and photocopiers
Receive and sort mail, coordinate mail flow in and out of office, courier of parcels and cheques
Schedule meetings and conference room bookings, arrange appointments, update appointment calendars, and schedule followup appointments; take and report meeting minutes
Organize catering, make coffee and set out food, order food such as fruit or cookie arrangements when required
Prepare correspondence and documents as requested
Schedule travel and meal allowance / per diem as required
Performs all other administrative and operational duties as directed
Provide excellent customer service
Work under time constraints to meet specific timelines
Ensure attention to detail and keen sense of safeguarding other people's property and information
Will practice good housekeeping at all times to ensure a safe and noncluttered worksite
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Comply with all
Belfor policies and procedures, as well as legislative requirements
Attend all
Belfor sponsored training courses

Qualifications

Post secondary office administration courses / certification preferred
1+ years general office experience in related field
Construction / Restoration / Insurance experience preferred
Comprehensive understanding of customer service, principles and practices
Quick learner, detail oriented and selfmotivated
Demonstrates the importance in personal professional presentation
Ability to work a switchboard
Experience using office equipment (telephone, copiers, scanners, fax, printers, etc.)
Keen eye for detail
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Proven ability to multitask in a fast paced environment
Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and Google Suite, JD Edwards and Docusphere considered an asset
Willing to work evenings, on call and weekends when requested
Periodic travel may be required
Criminal Record Check