Travel Coordinator - Toronto, Canada - Stepabroad

Description

Join a team that is passionate about changing people's lives through unique travel experiences

Stepabroad is looking for a Travel Coordinator who has lived, worked, and/or studied abroad and has first-hand insight into making every cultural exchange experience successful.

You will be a great fit for our team if you love talking travel and will always go the extra mile for your clients.

You are a self-starter and focused on getting great results, but you don't forget to have a good time whilst getting there.

You are a person that is highly detail oriented, excels at building relationships, and understands the value of excellent service.

If you are passionate about travel and customer experience management, this position will be perfect to kick-start your international career.

If this sounds like you, we would love to connect


YOUR RESPONSIBILITIES

• Organizing and coordinating every aspect of our customer's experience (assistance with securing visas, giving informative orientations about their destination, answering any and all questions).
• Maintain accurate knowledge of a wide range of travel destinations and itineraries, as well as visa procedures and requirements.
• Work efficiently to ensure needs are met within our small team
• Participate in research, content creation, and other projects as needed

YOU MUST BE

• Passionate about travel with an interest to encourage that spark in others
• An effective communicator who enjoys connecting with people
• Confident speaking on the phone and on video chat
• An organizer with the ability to manage multiple priorities
• Adaptable

- change is the norm in our industry

• A resourceful problem solver

- you enjoy finding answers to challenging questions and solutions to travel related issues

• Able to work effectively in a team and independently

DESIRED SKILLS & EXPERIENCE

• Post Secondary Education life, travel, and work experience are also highly considered
• Strong communication skills, both written and verbal
• Bilingual French-English is a strong advantage
• Experience living, studying, and/or working abroad
• Experience in sales or travel industry is a plus
• Outgoing and confident personality
• Fast learner, independent worker

WHY YOU WILL LOVE WORKING HERE

• Competitive base salary
• Full health and dental benefits
• Every day is a new day in travel

- you won't get bored

• Make a positive impact by offering lifechanging experiences to young Canadians
• Growth opportunities. If you have innovative ideas, we will support their implementation.
• No micromanaging. We are a supportive and collaborative workplace.
• Flexible remote work environment with EST hours

- some in person services at local consulates and offices may be required


Job Types:
Full-time, Permanent


Salary:
From $40,000.00 per year


Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

COVID-19 considerations:
Hybrid work options


Application question(s):

• What is your understanding of a working holiday?
• Please list any countries where you have lived, studied or worked outside of Canada.

Work Location:
Hybrid remote in Toronto, ON M4W 1A8