Café Supervisor - Milton, Canada - Chudleigh's Blossom Cafe

Description

Chudleigh's Blossom Café is located in Historic Downtown Milton and offers a quaint place to relax and enjoy our signature desserts and beverages year-round.

More than preparing great beverages and desserts, our café team members pride themselves on connecting with every customer and the community.

• Must have previous experience managing a team
• min 3 years.
• Experience in a hospitality/café setting
• Excellent organizational and time management skills.
• Customer service skills to meet and address customers' requests, demands and concerns.
• Skills in both management and administration
• Must be able to lead by example and have strong implementation skills to lead the team to success.
• Availability and flexibility for a schedule that includes opening and closing and weekend shifts.
• Previous barista training
• Food Safety Handling certificate.
• Smart serve certification is a must.
• Experience with the Revel POS is an asset.
• Must pass criminal background check.

• Be the brand ambassador of our branded products.
• Show leadership in creating a culture that revolves around the experience. and enjoyment of food and beverages.
• Helps to create and maintain a culture of accountability and continuous improvement that adheres to standard operation procedures (SOP's) and processes.
• Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue.
• Customer service skills to meet and address customers' requests, demands and concerns.
• Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and coworkers.
• Training of all cafe staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Coach staff on performance opportunities.
• Organize break schedules.
• Manage inventory and maintain adequate levels of supplies.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Ensure that health and safety protocols are adhered to
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers.
• Ensure health and safety regulations are followed.
• Good management of time and organizational skills to handle a multitude of tasks

• Additional duties as assigned or required.

• Onsite parking
• Paid time off

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

• Supervising: 3 years (preferred)