Special Events Coordinator - Vancouver, Canada - FAIRMONT

FAIRMONT
FAIRMONT
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Company Description

Fairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit.

A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project.

With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.

Join our team and welcome our guests to extraordinary experiences at their home away from home.

Job Description Wedding & Special Events Coordinator**Members of our Conference Services & Catering team do more than "sell" the warm, engaging and anticipative service that Fairmont Hotels & Resorts is renowned for - they live it Showcase your outstanding interpersonal skills as a Wedding & Special Events Coordinator, where you will provide organizational and administrative support to your team and memorable service to your guests.


Our Culture & Benefits:


  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs
  • A competitive salary starting at $60,000 with annual compensation reviews based on market, performance, and capabilities
  • Eligible to participate in Accor's Accelerate Incentive Program for Luxe Hotel Sales.
  • Complimentary meal through our Colleague Dining Program
  • Complimentary drycleaning of business attire
  • Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 193
  • Free learning programs through our Academies and discounted eCornell courses
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Annual paid vacation, sick leave, up to statutory holidays and birthday leave
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A companymatched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • A monthly travel reimbursement for TransLink monthly passes

What you will be doing:

Reporting to the Director, Weddings & Luxury Events, responsibilities and essential job functions include but are not limited to the following:

  • Flexible work schedule of Tuesday to Saturday
  • Facilitating Menu Tastings and Site Inspections as needed
  • Effectively responding to general inquiries on the telephone and in person, and directing them appropriately.
  • Work closely with Director, Weddings & Luxury Events to ensure that a comprehensive knowledge of client files exists in order to respond to client questions and needs.
  • Provide key departments with information on upcoming events on a daily basis.
  • Conduct site inspections: rooms, conference space and F&B outlets as requested.
  • Overseeing clients while inhouse, ensuring their events go as they expect and anticipating their needs.
  • Run Sales & Catering reports and ensure the system and function diary is current and up to date.
  • Assist in organization of inhouse functions and Client events.
  • Assisting with other Department Managers as directed
  • Assist with onsite activations and Events as needed
  • Working closely with current Catering Coordinator and having detailed knowledge of department responsibilities to serve as out of office when needed
  • Coordination of various components of hotel events & activations, launches, special events (i.e. invitations, RSVP management and ticketing systems)
  • Coordinate project management systems, ensuring crossfunctional teams are working cohesively.
  • General administrative duties such as travel arrangements, vendor and partner reservations and invoice processing.
  • Prepare postevent & activation wrap reports, meeting notes and circulate in a timely manner.
  • Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics.
  • Performs any and all other tasks which are assigned by management.
  • Upholds the highest standard of internal and external customer service at all times.

Qualifications Your skills and experience include**:

  • Working knowledge of Sales & Catering, MS Office, Property Manager.
  • Previous Conference Service Coordinator or Food & Beverage experience is an asset.
  • Proven ability

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