Carrier Compliance Specialist - Waterloo, Canada - Descartes

Descartes

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.

By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they're needed, when they're needed.

We're growing fast and invite you to join our amazing team.

Responsibilities
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Carrier Relations. Build and maintain relationships with our freight carrier partners to keep on top of communications, deadlines, and opportunities.
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Carrier Specification Translation. Analyze carrier API and technology specifications and prepare project plans for our development team to use for development project requirements.
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Testing Infrastructure Management. Help to manage our suite of test cases using tools like Postman to perform automated and ad-hoc testing to our APIs.
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Deployment / Retrieval. Manage the deployment of announcements, data retrieval, and updates for customer systems. This could involve retrieving data for the support, rates, compliance, or development teams to analyze as well as analyzing/installing system prerequisites or carrier-supplied modules that are needed for the customer system.
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Customer Installations. Perform some installations and updates of our software on customer systems. This can involve staging of automatic updates to be delivered as well as handling manual installations on customer systems. Access to customer systems would be performed remotely via TeamViewer/RDP/VPN and could occur at times of the day determined by the customer.

Requirements:

Strong English communication skills to work with the rates, compliance, and development teams and possibly customers or carrier business partners.
Strong Excel skills including formulawriting and macro generation are required to manipulate data and convert it to the correct output formats.
Knowledge of smallparcel and LTL shipment processes is recommended to help in understanding the issues and scenarios facing customers and our internal teams.
Remote access and navigation skills are needed to navigate VPN connections, remote access connections, remote servers/workstations, file transfers, data retrieval from remote systems.

Join Us

As we scale, we're looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology.

We're entrepreneurial, hardworking, geeky-in-a-good way problem solvers.

Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths.

We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it.

We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.