Assistant Store Manager, Square One - Mississauga, Canada - BELL MOBILITY/BELL MOBILITÉ

Sophia Lee

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Sophia Lee

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Description
Req Id: 409094


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.


If you're ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.


The tight-knit Bell Retail team lives and breathes the latest technology, thrives in a fast-paced environment and loves finding the perfect solution for our customers.

We're proud to offer our customers the best wireless, internet, TV, home phone products and services at Bell and The Source stores across Canada.


Responsibilities / Job Description:

We are in search of Assistant Store Managers (ASMs) to join the Bell Corporate Stores Team. We are a high-performance telecommunications sales channel driven by a culture of pride.


We are committed to:

  • Providing an exceptional retail experience for our clients
  • Creating a great place to work for our people and
  • Being the benchmark for all other sales channels to follow.


ASMs are expected to keep themselves and their team up to date on policies and procedures, product knowledge and industry knowledge.

In accordance to Corporate Store visual merchandising standards, Store Managers must ensure that stores are well maintained and display up-to-date offers and in-store elements.


Responsibilities

  • Provides secondary leadership to the Store Manager and is responsible for the performance of all employees in the absence of the Store Manager.
  • Acting as a "managerintraining", the ASM assists the SM with onthefloor coaching.
  • Contributes to the overall achievement of Store Sales Targets for all lines of business including Wireless, Satellite, Internet by assisting the Store Manager as well as by their personal sales contribution.
  • Ensures a high level client of satisfaction by overseeing all aspects of instore Service and Product Assistance (SPA)
- (*dedicated SPA area in select stores)

  • Where applicable, provides coaching to Service + Product Consultants (SPCs) to retain customers and drive additional store revenue through addon accessories, warranties, and additional services.
  • Helps Store Manager to manage instore inventory and cash controls by ensuring adherence to all operations policies and procedures with specific focus on postsales support (e.g. repairs, returns, loaners)
  • Ensures accuracy of all instore transactions
  • Maintains accurate instore merchandising according to visual standards and current marketing promotions
  • Ensures a high level of store maintenance
EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.


Additional Information:


Position Type:
Retail Stores


Job Location:
Canada : Ontario : Mississauga


Application Deadline:03/03/2023


Created:
Canada, ON, Mississauga


Bell, one of Canada's Top 100 Employers.

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