Team Lead, Contact Centre - Toronto

We want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefi ...

This Contact Centre Manager position at The Home Depot Canada involves managing third-party vendor partnerships related to call centre operations. · ...

+The Contact Centre Manager will be responsible for managing and monitoring third party support vendors as assigned. · +High school Diploma or Equivalent · +Operations: Manage 3rd party vendor partnerships related to call centre operations and process improvement including proce ...

Join Our Team Ready to turn your love for travel into a career Join The Travel Corporation as a Contact Centre Agent for our Contiki team and become the go-to expert for crafting exceptional travel experiences Dive into diverse client interactions and play a key role in deliverin ...

We're building a relationship-oriented bank for the modern world. · We need talented professionals who are dedicated to doing what's right for our clients. · To learn more about CIBC please visit You'll connect with clients who own CIBC products and discuss repayment options. · Y ...

We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, · to prepare exceptional leaders for our industries and communities.We are seeking a Contact Centre Advisor to join our team. · ...

We're building a relationship-oriented bank for the modern world. · We need talented, passionate professionals who are dedicated to doing what's right for our clients. · ...

We're building a relationship-oriented bank for the modern world. · Connect with clients who own a variety of CIBC products and discuss repayment options. · ...

The contact centre manager will oversee daily operations of a team responsible for handling customer inquiries via phone calls. · ...

+We're building a relationship-oriented bank for the modern world. · +You'll be joining CIBC's Client Account Management Department as a Credit Counsellor, · and making a real difference for our clients. · ...

Overview of contact centre manager position at North York location. · ...

The Team Lead, Contact Centre is a leadership development role designed for high-performing internal team members who consistently demonstrate strong results, operational knowledge, and leadership potential. · ...

We are looking for a Senior Contact Centre Solution Designer to lead the design and implementation of a Real-Time Agent Assist capability for one of our Tier 1 financial services clients. · Proven experience in Contact Centre solution design, including end-to-end implementations. ...

Contact centre manager role requires managing teams, resolving technical problems and providing customer service. · Sort technical problems using established proceduresMaintain quality standards by monitoring and evaluating performanceResolve issues with employees, provide advice ...

Manage contact centre operations to ensure customer satisfaction and productivity. · ...

Job summaryServes as the primary point of contact for incoming correspondence within the Contact Centre in the Client Service Centre (CSC). Reviews correspondence to determine purpose, provide accurate responses to routine inquiries, and ensure proper routing of requests related ...

Serves as the primary point of contact for incoming correspondence within the Contact Centre in the Client Service Centre (CSC). Reviews and assesses correspondence to determine purpose, provide accurate responses to routine inquiries, and ensure proper routing of requests relate ...

We're looking for a highly organised and delivery-focused Project Manager to support the development and implementation of a Real Time Agent Assist capability. · Demonstrated experience managing technology implementation projects in complex environments. · Strong organisational s ...

The Procurement Contact Centre Analyst supports the implementation and ongoing delivery of initiatives and programs for a Procurement operations environment that provides a consistent stakeholder experience. · Typically between 3 – 5 years of relevant experience. · PC skills (MS ...

The Team Lead, Contact Centre is a leadership development role designed for high-performing internal team members who consistently demonstrate strong results, operational knowledge, and leadership potential. · ...