Sales Coordinator - Toronto, Canada - Merrithew International

Merrithew International
Merrithew International
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Job Title:
Sales Coordinator (Bi-lingual), Global Hosting


Reporting to:
Senior Sales Manager


About Us

Position overview
This bi-lingual position will report to the Senior Sales Manager.
The position will be hybrid including working remotely from your home and from our Tapscott Road Location in Scarborough.

This position will be focused on business development and hosting coordination in territories as appointed by Vice President, Business Development & Global Hosting.


Responsibilities:


1.
Sales Support

  • Sales Support: Assist Sales Manager with market research, leads generation and initial qualification before passing prequalified leads to sales managers for designated territories
  • Create and maintain sales reports
  • Support Sales Manager with customer meetings and translation if necessary, and contribute to overall customer satisfaction by promptly handling inquires

2.
Hosting coordination and customer service in appointed territories
-
2.1) Before Education Hosting_
-
Documents Preparation: Hosting Agreements, IT Agreements
-
Order Creation in EMS
-
Updating Tracker and ensure most up-to-date info
-
Invoicing: Deposits, final payments, exams, makeups, privates
-
Send workshop notes to Host Sites upon receiving final payments
-
Send required Paperwork to Host Sites prior to Hosting begins

-
Travel Arrangements:

a. Book flights;
b. Coordinate with sites about ground travel, hotel arrangements, domestic travel and international travel, etc.;
d. Connect ITs with Host Sites by setting up group chats;
e. Calculate expense sharing when ITs travel to multiple Host Sites in one trip;
f. Invoice
IT Expense to Host Sites prior to IT departure;
g. Prepare
IT Brief prior to IT departure
-
Follow up payments weekly: Deposits, final payments, IT Expenses, exams, makeups, privates

-
2.2_ _
During Hosting:_

  • Provide assistance to ITs during their stay hosting territories
  • Provide ongoing assistance to Host Sites as required

2.3 _
After Hosting:
_

-
Exams/Makeups/Privates: Collecting post documentation and submitting to programming; coordinate and follow up with Programming on exam results
-
Paperwork: Collect hosting Paperwork; follow up missing documents; enter into EMS and issue Completion Letters
-
IT Invoice: Collect, annotate, and submit to Accounting


Qualification Requirement:


  • Minimum 2 years of work experience in a sales administration or inside sales support role
  • University degree is required
-
Bi-lingual, high proficiency in English and a required second language is a must.

  • Advanced user of Excel and other Windows office software; Skilled user for customer relationship management software
  • Excellent interpersonal skills: can thrive in a team setting but doesn't mind to take initiative to lead a project
  • Superior attention to detail to ensure quality of work
  • Must be comfortable with multitasking and able to manage your own schedule efficiently to fit into a client facing environment as well as internal stakeholders
  • Resultdriven, take challenges as learning opportunities with a cando attitude
  • Prior experience with international business is an asset
  • Can legally work in Canada, open to full time inoffice work or hybrid work

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Application question(s):

  • Are you legally authorized to work in Canada?
  • In future would you require sponsorship to work in Canada?
  • What is your salary expectation?
  • Do you speak any other language(s)?
  • We are located at 1271 Tapscott Road, Scarborough. Are you open to working onsite and does the commute work for you?

Language:


  • Vietnamese (required)

Work Location:
Hybrid remote in Toronto, ON M1X 1S9

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