Food & Beverage Bartender/supervisor - Ridgeway, Canada - Cherry Hill Club Ltd.

Description

Job Duties

• Train and maintain the best service suited for Cherry Hill Club members and guests, maximizing the abilities of the staff at hand.
• Adapt each room and table setting as requested, reserved, planned and

needed.

• Ensure constant training and cross training (returning/new staff, experienced and inexperienced) to improve service ongoing.
• Ensure each transaction and event billing of goods & services is accurately charged.
• Review and clearly understand upcoming week's BEO's and event calendar and how it reflects on supplies, staffing, ordering, etc.
• Adjust working schedules on a daybyday operation to reflect special

circumstances, events, no shows, illnesses, weather, multiple jobs and the likes.

• Ensure all schedules are copied for the F & B Manager's file.
• Ensure that work schedules reflect the budgetary and the "need to have" criteria
• Assist in creating weekly staff schedules according to business needs.
• Ensure that all negative and unsatisfactory behavior of employees is

communicated to the F & B manager before any reprimand or dismissal is put in place.

• Record and manage reservations on a daily basis and those of special events.
• Organize room and table set ups on a daily and need to have (special events)

basis.

• Coordinate wedding and special events in accordance to the BEO.
• Draw up floor plans in harmony with reservations and space availabilities.
• Monitor climatic conditions with variable room temperature settings in the

attempt to maximize member/guest satisfaction.

• Instruct and maintain point of sale system knowhow to all servers.
• Instruct & maintain menu terminology and method & preparation of each item served.
• Ensure "new" members of the service staff hired during the season are "informed" and brought up to the same level of operational knowledge as those who joined in the beginning of the season.
• Finalize end of day servers report and closing out servers report.
• Monitor and sign daily signin and out reports for the F & B manager's file and

subsequent administration of office payroll preparation.

• Communicate internally with all service staff to maximize their potential within the Club's objectives.
• Ensure that each member of the service staff is properly dressed with the authorized uniforms and nametag in conditions that uphold the standards of the Club.
• Ensure standards of personal grooming and hygiene of all service staff is within Club guidelines.
• Ensure that all service staff is fully informed of disciplinary grievance procedures along with the do's and don'ts of the "service conduct principles".
• Communicate as often as necessary with other departments and the F & B Manager to ensure a smooth and satisfactory flow of service to member/guests and special events.
• Constantly update professional skills for the good of oneself, coworkers and the Club.
• Ensure clean & organized work station, storerooms (linen) waitstation, fridges and condiments.
• Ensure maximum "presentation, layout" in regards to chinaware, glassware,

silverware, linen, table and room decorum.

• Act as bartender for the Grill Bar, Halfway House and Club Events.
• Actively supervise and assist Halfway House operations on a daily/nightly basis.
• Responsible for Clubhouse facility when the F & B Manager and/or Chef are not
• Close up and secure Clubhouse at the end of the night ensuring all staff and members have exited the building.
• Responsible for closing procedures including by not limited to securing and arming facilities.
• Be available for oncall security calls after hours.
• Ensure Smart Serve certification and principles are adhered to by all staff.

Possess Smart Serve certification.

• Report perished, lost or stolen products to the F & B Manager at once, try to ascertain who or what the problem may be in order to rectify it.
• Ensure that all relevant statutory notices are posted in an eyecatching and

regular place.

• Ensure that attendance records, illnesses and absenteeism records are

brought to the F & B Manager's and Administration Office's attention.

• To ensure to report accidents of members/guests or staff to the F & B Manager &

Administration Office immediately followed by a written report.

• Establish and nourish a team spirit, maximizing cooperation with all

departments & managers.

• Ensure conduct at all times is professional & within Club guidelines.
• Ensure that the end of season closing practices are coordinated with other

departments and completed and signed off with the F & B Manager.

• Meet or exceed all of the specific objectives & tasks as outlined in this, the

most recent job description.

• Represent the Club & standards of the department head/hostess to the best of your ability.
• Meet with supplier representatives and suggest product lines to the F & B Manager
• Weekly ordering of paper supplies, alcoholic and nonalcoholic beverages.
• Maintain effective par stocks on all supplies.
• Reconcile beverage requisitio