Manager, Transportation - Toronto, Canada - Sephora

Sephora

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Type:
Full Time

Function:
Logistics/Operations

Address:160 Bloor Street East, 11th Floor, Toronto, ON

Working Model:
Hybrid

At Sephora Canada, we're passionate about finding and sharing beauty in the world.

Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.

We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

As the Transportation Manager, you lead transportation operations and the team responsible for day-to-day business activities, communications, and reporting.

You own the relationships with carriers and driving carrier network strategy, as well as being the primary contact for FSC and Canada Distribution Centre for transportation, projects, and strategies.

The Transportation Manager addresses transportation partner service failures and owns the transportation line P&L.

WHAT YOU'LL DO:

Lead the transportation team that drives the daytoday business activities, communications and reporting, which includes working a nontraditional work schedule to support the DCs during open shifts (on two time zones) and supporting peak volume periods; evening shifts and weekends
Supervise the transportation network and industry trends to flag any potential risks and opportunities
Partner and liaise with internal and external business partners to forecast and meet capacity needs, identify risks and opportunities and track plans for improvements
Formulate and implement overall operations of the transportation network, including safety, compliance, and carrier network. Responsible for transportation costs, service level agreements and performance metrics to identify and resolve problems to achieve efficiencies
Own the transportation lines on the Logistics P&L, and drive cost saving initiatives through effective measurement and monitoring of results and costs
Responsible for ensuring the transportation team is monitoring the right metrics and being used to report on drivers behind the numbers in finance close meetings
Lead all aspects of the acquisition and oversight of transportation providers, competitive RFQs and New Store carrier sourcing
Conduct regular check ins and business reviews with carriers to ensure carriers are meeting their contractual SLAs and action plans are in place as needed
Accountable for driving excellent client service for our stores, and addressing any failures in a timely and methodical manner
Find opportunities for continuous improvement initiatives to drive results and increase capacity and profitability
During peak seasons, align on strategies to ensure volumes are managed within SLAs, and build plans to accommodate output
Drive the development, implementation, cross training, and documentation of essential processes within your team

WHAT YOU BRING:

Strong leadership qualities to craft a vision and strategy that motivates the team
Organization skills and an interest in managing your time and prioritizing tasks while maintaining quality and expectations
Effective written and verbal communication skills, with honed presentation confidence to express expertise and point of view in multiple forums and leadership levels
Proficiency with MS Office, advanced Excel skills preferred
Knowledge of WMS and TMS preferred
You love solving problems and using your analytical skills to find solutions
A keen eye for detail in everything that you do
Ability to travel to DCs in Ontario and BC monthly, or as needed
A phenomenal teammate with the ability to thrive in a fastpaced, consistently evolving, highgrowth environment
Proficiency with various domestic and international carrier rates and booking processes

WHY YOU'LL LOVE WORKING HERE

You'll be part of a unique culture and family of passionate and inspiring individuals.
You'll work alongside the best talent in the industry people you'll be proud to work with.
You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
Benefits you can mix and match, depending on your needs.
Employee Assistance Program services for those times you need extra support.
Holidays, time off, functional Friday hours and flexibility to support worklife balance.
And of course, there's our incredible swag free product gifts throughout the year and tons of discounts with our brand partners.

This position requires that the employee be fully vaccinated against COVID-19 prior to commencing employment and that they agree to obtain any future required boosters or vaccinations as recommended by the government o