Holistic Intake Assessment Worker - Toronto, Canada - NCFST

NCFST

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hours:

35 hrs/wk.

Range:
$53,602-$77,711

Location: 30 College St., Toronto

Position:

Unionized

Classification:
Regular Fulltime

Summary:

Native Child and Family Services of Toronto strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Aboriginal Community.

We do this by creating a service model that is culture-based and respects the values of Aboriginal people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centred, family focused, and community driven.

The Holistic Intake Assessment Worker links Aboriginal children, youth and families to services and support within Holistic Services to increase their well-being spiritually, mentally, psychologically and physically.

Primary Responsibilities:

Reporting to the Intake Team Supervisor, the Holistic Intake Assessment Worker is responsible for:

Supporting community members in their healing journey at the intake phase through the assessment of their needs and referrals to appropriate supportive service programs.
Creating, processing, and directing intake referrals to appropriate internal service providers.
Providing brief service support to community members, as required, and connecting with external crisis services as necessary.
Assessing referrals for: accurate information, eligibility for requested services, important contextual information, and best place for file assignments
Conduct client intake by performing duties such as obtaining demographic information, providing information regarding services offered through programs, assisting clients in completing intake forms, assessing needs, level of risk, and suitability for the program, and explaining issues related to confidentiality
Screening referrals that are not filled out correctly and following up with the referring worker as needed
Suggesting better program fit as appropriate
Advocating on behalf of the client in navigating the social services and health care systems and ensuring the accessibility and availability of services.
Promoting and enhancing the services of the program and the image of the agency as a representative with external agencies and other professionals.
Creating program service files and maintaining required records in accordance with established procedures.
Provide support and consultation to colleagues, identifying gaps in service and recommending solutions.
Participating in meetings, planning and evaluation initiatives, committees, events and activities.
Orienting new staff and providing other related assistance as required.
Ensuring confidentiality and maintaining and updating files in accordance with NCFST policies and/or legislative requirements in Ontario.
All other duties related to the programs mandate as assigned.
Work in a safe manner in accordance with the Society's Health and Safety Policies and Procedures and all relevant legislation

Qualifications, Knowledge and Skills:

Comfortable with Caseworks system
Comfortable learning new technology systems and implementing data management processes
Excellent documentation, assessment, and problem solving skills
Comfortable consulting with and supporting staff
Strong knowledge of NCFST services, especially holistic services
Able to sort through competing priorities
Able to work independently
Strong understanding and practice of Indigenous approaches to healing, including landbased practices and cultural knowledge
Connection to FNIM communities and knowledge and awareness of the diverse urban Indigenous population
Desire to learn clinical skills combined with Indigenous traditional approach
Pass a vulnerable sector police records check
Understanding of clientcentred and First Nation, Metis and Inuit communitybased work
Team skills to work collaboratively with others
Effective counselling and crisis support skills
Excellent communication skills, both oral and written
Time management, organizational and coordination skills
Understanding of Native Child and Family Services of Toronto Mission and values

To apply, please provide:

Cover letter outlining how you how meet the qualifications of the role.
Current resume and include three work related references
Proof of Vaccination. NCFST employees are required to be fully vaccinated against COVID19, absent of a valid medical exemption or other reasonable consideration pursuant to the Human Rights Code of Ontario.
As a multiservice urban Aboriginal agency providing holistic, culturebased programs and services to Aboriginal children, and families, NCFST will give priority to applicants who identify as First Nations, Inuit, Metis, and those with close affiliations.
NCFST is committed to providing a barrierfree work environment in accordance with the Accessibility for Ontarians with Disabilities A