Service Advisor - Brampton, Canada - Attrell Toyota

Attrell Toyota
Attrell Toyota
Verified Company
Brampton, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
People and Culture

Attrell Toyota's team members are the driving force behind our success. Each one is committed to delivering a world-class experience for our guests every day.

Whether it's a welcoming smile, a pro-active approach to guest services, or a keen eye for the details, our amazing team understands that our business is much more than selling vehicles.

It's about creating unexpected and memorable experiences that build loyalty and lifetime relationships with our guests.


Duties & Responsibilities (Basic):

  • Promptly meet and greet service customers in a friendly and courteous manner.
  • Listen to customers reasons for bringing their vehicle to the service department.
  • Offer appropriate services and repairs to satisfy customer requirements or concerns.
  • Sell repairs and services suitable to the customer's needs.
  • Provide the customer with an accurate quote of the work requested and recommended services during repair order writeup.
  • Explain clearly to customer their repair order to ensure they have understood on the work that was done.
  • Meet or exceed retail sales objectives set by management
  • Maintaining a clean and safe workplace
  • Responsible to stay up to date on all document acknowledgements and training
  • Any additional duties assigned

Qualifications:

  • 24 Years of experience preferred
  • Passionate about guest service
  • Strong English communication skills necessary
  • Second language is an asset
  • Able to work in a fastpaced environment
  • Desire to learn about the fit and function of automotive parts
  • Valid G or G2 Ontario Driver's License in good standing is required
  • Sales experience considered an asset
  • Additional languages considered an asset

Hours:

Full-time including Saturdays with some evenings.

Hours will vary based on customer traffic, may need to stay until all jobs are complete and guests are satisfied.

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