Assistant Manager - Guelph, Canada - True North Cannabis Company

True North Cannabis Company

Verified Company

Guelph, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

About The Company:

True North Cannabis Co. is an emerging retailer, with 47+ locations. Our Mission is to provide our guests with cannabis products and accessories at the reasonable prices.

True North Cannabis' Budtenders role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis.

As a budtender you are passionate about cannabis and stay on top of industry news.

About The Position:

Reporting to the Senior Store Manager, the Assistant Manager is responsible for managing the human, physical and financial resources of the store and ensuring the store objectives are achieved.

Tasks and Responsibilities:

Confidently represents True Norths' brand and makes a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency
Demonstrates that guest service is their number one priority
Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
Demonstrate a high interest in the industry and willing to curate experiences that go above and beyond expectations
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales
Follows proper cash handling procedures
Ensure the cleanliness of the store is maintained daily
Seek opportunities to contribute to and improve business results daily
Support with completing all tasks and duties, as assigned
Demonstrate high levels of integrity and personal responsibility
Open to feedback, coaching and continuous improvement
Review and update product displays to ensure the customer experience reflects available product and sales priorities
Ensures that backroom inventory management are to standard at all times
Proactively engages customers with increased focus during peak traffic times
Ensures that exceptional customer service is provided beyond expectation
Ensures employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
Demonstrates product knowledge and familiarity with the location of products throughout the store
Empowers employees to ensure customer satisfaction
Maintain control of store inventory

Qualifications:

Minimum of 3 years work experience in a supervisory/management role
Must be able to successfully pass a criminal background check
Strong verbal and written communication skills
Superior interpersonal and coaching skills
Postsecondary education in Business Accounting courses or equivalent will be considered an asset
Support all Corporate programs within the business
Proven ability to lead a team of 5+ team members
Prior work experience in a regulated environment is a definite asset (LCBO, Tobacco, Gaming)
Knowledge of and experience working with the Cannabis industry would be considered an asset
Desire and ability to develop a positive indepth understanding of cannabis
Must be enthusiastic, friendly, optimistic, outgoing, and a team player
Proficiency in Microsoft Office Suite (Word, Excel)
Ability to analyze data to make decisions
Must have excellent attendance and professionalism
Detailoriented and able to handle cash, and operate a POS register
Strong organizational, communication, time management, and problemsolving skills
Must have reliable transportation
Must be able to work alone or as part of a team
Available to work rotating shifts including days, evenings, weekdays, weekends, and some holidays
Valid CanSell certification