Assistant Restaurant Manager - Langley, Canada - A&W

A&W

Verified Company

Langley, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

A&W Langley is Expanding Their Management TEAM**We are looking for a Full Time Assistant Restaurant Manager to join our amazing group of individuals at our Portkells location in Langley.

About our Company
Speed Foods is a second-generation quick-service company located in Langley BC. We currently have 6 A&W restaurants all located within Langley.

Our goal is to be a Top Tier Employer and the Best Quick Service Restaurant in Langley by welcoming people of every age, background, and culture, just like the guest we serve everyday in out restaurants.

At Speed Foods we strive to "WOW" every guest that walks through our doors by giving them extraordinary guest service with great tasting food.

The Assistant General Manager position is a hands-on position; coaching, leading, and developing our team daily to deliver exceptional quality, service and cleanliness to our guests on every shift and to do so profitably.

This is a big job and a big responsibility.

Qualifications & Skills:

5+ years QSR or retail experience
2+ years in a unit manager leadership position
Advanced understanding of all quickservice restaurant operations
Comfortable working in a fastpaced environment
Ability to coach, train and motivate employees
Comfortable working in a fastpaced, handson, 24/7 environment
Valid Driver's License with personal vehicle
Dealing with Guest Concerns and winning them back;
Computer knowledge in Office or OpenOffice;
Professional positive team leader, dependable, takes initiative;
Should expect to work beyond 40+ hours per week;
Must be available to work flexible hours, overnight, evenings, weekends and holidays.

Responsibilities & Duties:

Recruiting, training, leading and coaching a team of managers and staff to achieve our brand standards of exceptional Quality, Service and Cleanliness.
Building sales and profitability through excellent operations and local marketing strategies
Accountable for operating profitability by monitoring and controlling food, paper, labour and operating expenses within budget
Ensuring all Team Members are trained to deliver exceptional quality, service and cleanliness through 1st class initial and ongoing training
Ensuring all company programs, practices and systems are implemented and executed properly
Working with the management team to identify problem areas and work with them to come up with and implement solutions
Creating and maintaining a positive work climate that promotes bestinclass tenure and governing oneself according to our family's strong values
Dealing with guest concerns and winning them back

Performance Measures: