Operations Administrator - Winnipeg, Canada - Bouygues Energies and Services Canada Limited

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Description
At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative.

Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally.

Our Canadian projects include the government, aviation industry, and healthcare and entertainment sectors with contract duration ranging from short term to 28 years.

With our sister company, Plan Group, we have significant reach into all asset classes. Our offices include Vancouver, Winnipeg, Montreal, Ottawa and Toronto.

We take pride in providing partnerships with our clients, providing facility management and energy solutions.

Whether creating modern and imaginative work spaces, enhancing carbon and green performance, or delivering high quality facility services, we will bring our imagination, energy and technologies to deliver a unique client experience that creates tangible value and benefit to our clients and partners.


Our core values of safety, integrity, commitment, helpfulness, results, team work, empowerment, innovation and honesty contribute to our family-orientated Bouygues culture and we are committed to hiring people who are leadership focused, team-centered and pride themselves to take ownership and are accountable.


Job Title:
Operations Administrator


Core Purpose of Job:


Provide administrative, operational and human resources support to the ByWA team at the Winnipeg Airport, providing support services for the Airport Operations Centre, Baggage Operations Centre, Pass Office and the Custodial team.

Participate in full-cycle recruitment, organize and facilitate orientation and training workshops on a variety of job-specific processes and soft skills, participate in the creation and maintenance of site-specific policies and procedures and investigate and respond to a variety of issues and concerns brought forward by employees and the client.


Duties and Responsibilities:

2) Support in the creation of job descriptions, interview questions, evaluations and competency testing.
3) Conduct professional reference checks.
4) Review and evaluate applicant qualifications or eligibility according to established guidelines.
6) Manage the transfer or change of employment details of selected employees.
7) Partner with Managers to determine job-specific training needs and skill gaps.
8) Design and deliver workshops to employees, track attendance and training outcomes.
9) Review feedback from various measurement tools to assess training effectiveness.
10) Track and submit performance management appraisal completion.
11) Coordinate meetings, document discussion and action items, develop and circulate agendas and minutes, prepare presentations and reports and follow up on action items.
12) Develop and maintain policies, plans of operations, standing operating procedures, work instructions and other materials in support of operations.
13) Prepare coaching documents for Managers and escalate more serious performance management concerns to the HR Business Partner.
14) Promote a positive workplace and high level of employee engagement by coordinating various activities and initiatives.

15) Support payroll functions by ensuring employee schedules and leaves (sick, vacation, etc.) are entered into the payroll system (Dayforce) and communicated to the Payroll Administrator.

16) Participate in employee scheduling by ensuring adequate coverage, processing time-off requests and availability changes, adjusting schedules to meet client needs, identifying trends and forecasting demands.
17) Maintains in-depth knowledge and understanding of contract service requirements;
18) Comply with the all company and client policies, plans and procedures.
19) Fulfil Health & Safety responsibilities by adherence to the requirements of all Health & Safety Policy and Health & Safety Management Plans.
20) Maintain knowledge of applicable legislation, such as employment standards.
21) Support the Company's Quality Policy Statement and actively participate in the achievement of Company objectives.
22) Undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department. Significant or permanent changes in duties will require agreed revisions to be made to this Job Description.


Essential Attributes:

1) Minimum Two(2) years of progressive administrative experience.
2) Minimum Two(2) years of exposure to HR functions; in the areas of recruitment, onboarding and training.
3) A diploma or degree in Business Administration, Human Resources or related field.
4) Demonstrated experience of working in a unionized environment.
5) Demonstrated ability to train, coach, motivate and evaluate others.
6) Ability to build and maintain lasting relationships with other departments, key business partners and other stakeholders.
7) Ability to analyze and interpret the needs of clients and offer t

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