Lot Attendant - North Vancouver, Canada - Carter GM Northshore

Description

• New Vehicle Check-In
• Retail Trades Acceptance
• Vehicle Cleanliness
• Retail Appearance
• Maintenance
• Miscellaneous Errands

• Adaptability
• Analysis
• Continuous Improvement
• Customer Enthusiasm
• Judgement and Decision Making
• Organizing and Planning
• Teamwork
• Communication

• Sales Manager,
• General Manager

• Ability to pay attention to details
• Ability to listen and understand information and directions communicated by others
• Ability to operate a vehicle with a manual transmission
• Knowledge of dealership vehicles
• Knowledge of dealer trade procedures
• Knowledge of vehicle detailing procedures
• Knowledge of stock number procedures
• Ability to handle a variety of tasks simultaneously
• Ability to reprioritize tasks or activities due to changing circumstances or requests
• Ability to treat others with courtesy and respect
• Ability to build effective work relationships with others
• Ability to work cooperatively as a team member
• Ability to operate buffing wheels, wash machines, and handle chemicals
• Knowledge of safety procedures for handling equipment and chemicals

• Flexible hours
• Frequent but brief customer contact
• Some weekend work
• Predictable work schedule
• Subject to constant interruptions
• Works outside in various weather conditions
• Drives various kilometres to other locations
• Frequent contact with Sales and Service Consultants and Sales and Service Managers
• Perform miscellaneous tasks as requested

• Checks the delivery log daily.
• Alerts Sales Consultants that sold units are arriving.
• Physically checks new vehicles into the dealership, noting and reporting any damage from transit.
• Prepares stock folders for new vehicles.
• Assigns stock numbers to each new vehicle, puts the number in the vehicle window, and ensures that the proper keys are in the vehicle.
• Identifies keys with proper tags for new vehicles.
• Prepares vehicle "washout".
• Notes that the appropriate accessories have been installed in vehicles.
• Ensures that service orders are written for preps.
• Parks vehicles in inventory, in stock for new vehicles, or in the service area for vehicles being serviced.
• Checks dealer trade vehicles for possible damage.
• Ensures that the Owner's Manual and appropriate accessories are in the vehicle.
• Completes the odometer statements for all outbound and inbound vehicles.
• Parks dealer trade vehicles in inventory.
• Drives dealer trade vehicles to other dealerships when requested.
• Washes and waxes new vehicles and dresses the tires.
• Ensures that engines and trunks are properly detailed.
• Doublechecks fluid levels in newly sold vehicles.
• Vacuums and washes the windows (inside and outside) of newly sold vehicles.
• Ensures that newly sold vehicles have full gas tanks prior to delivery to customers.
• Checks to ensure that Technicians have accurately completed PDI (predelivery inspection) forms.
• Drives vehicles from Technicians' stalls to the service parking area.
• Washes serviced vehicles and moves them to the service parking area.
• Drives service/repair customers to their homes or place of employment.
• Runs miscellaneous errands for the dealership.
• Assists in ensuring the neat appearance of the dealership (e.g., picks up litter, shovels snow off vehicles, wipes off showroom vehicles, cleans offices, windows).
• Assists in directing traffic for service events.
• Changes license plates of sold vehicles when requested.
• Replaces trade vehicles' retail plate frames.

• Typically is a high school graduate (though parttime Vehicle Attendants may still be in high school).
• Has maintained a safe driving record and has a valid driver's license.
• Works closely with Sales and Service Consultants and with Sales and Service Managers, New and Used Vehicle Managers, and business office personnel.
• Must work quickly when checking in and cleaning vehicles.
• Must be detailoriented, thorough, and able to work independently.
• Must be comfortable in taking directions from others.
• Must be able to communicate with customers in a courteous manner.
• Is able to effectively communicate with others in the dealership.
• Must be taskoriented and well organized.
• Must be capable of effectively managing his or her time.

• The work of the

• Is detailoriented in that this person checks in new vehicles and dealer trades for any noticeable damage.
• Involves ensuring that dealer trades are promptly and accurately checked into the dealership.
• Involves safely driving dealer trades to other dealerships.
• Entails detailing and gassing newly sold vehicles.
• Involves safely driving customers to and from the dealership.
• Involves drivi