Automotive Service Advisor - Halifax, Canada - Speedy Auto Service

Speedy Auto Service

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Great opportunity for a better work/life balance.

Full time 40 hours per week Monday, Tuesday, Thursday & Friday 7:30 to 5:30. ONLY 4 DAYS / WEEK, NO WEEKENDS

This position requires effective communication with both customers and technicians, estimating and selling services and processing transactions while providing exceptional customer service.

Core Duties:

Greet and welcome clients using the Speedy Customer Service Standards.
Provide service to customers by reviewing the services offered and crosssell different programs by explaining the advantage of our multiple service offerings.
Provide outstanding customer service, in order to build strong and longlasting relationships with clients.
Communicate and interact with clients throughout the different technologies such as text messages, etc.
As required, assign the work order to technicians.
Print, review and educate customers on Scheduled Maintenance requirements specific to their vehicle, using applicable technology such as Alldata, Mitchell, etc.
Set convenient appointments with the customers, based on the shop availability.
Keep the customer database up to date to ensure efficiency.
Other related tasks as required.